Sims 4 Mac Won't Start

[Bluebellflora]

@Hausken95

Click on the folder in a Finder window and drag it to your desktop.

[tcup21]

Ive been played 150 or so hours of sims and after this last update it wont open on my macbook and it pops up with some computer jazz binary codes and stuff. my macbook is from 2014 but ive been playing sims on it. i cant update it anymore. What can i do without pending another $1,000 on a new macbook????

[Bluebellflora]

@tcup21 

Please can you provide more information about your Mac. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

[AwesomestChosen1]

Hi, I was wondering if you could help me in fixing my Sims 4? It won't show up in my game library in Origin and says I need to enter a product code, however, I never actually bought the game, I purchased it when it was free on Origin. Within this, I've included information about my mac, and I've already cleared the cache on origin, restarted it, uninstalled and reinstalled, as well as restarted my computer and nothing has seemed to help.

[Bluebellflora]

@AwesomestChosen1

Origin isn't currently working on Yosemite. Can you upgrade to a later version of macOS through the App Store?

[SarcasmKat14]

Mine does the same. 

I just ordered a new computer (an iMac) and downloaded the sim 4 and whenever I try to play it, it comes up and then the skinny colorful ball comes up and says that the sims 4 is not responding. 

This is really frustrating. Does anyone know how to fix this issue?

Im not really tech savvy so step by step instructions are greatly appreciated.

[Bluebellflora]

@SarcasmKat14 

What else do you have running on your Mac? Have you added CC/Mods?

Try disabling Origin in-game and see if that helps.

[SarcasmKat14]

no, I don't use cc/mods. 

thanks, I'lll try that and see if it works!

[ashanti475294]

@Tremayne4260 i have mojave

[shayshayx2]

@emsiey im in shock..... ITS ELECTRIC SHOCK -_-