Sims 4 Legacy uninstall issue

[irisofelia]

Hi,

I was playing the sims 4 legacy edition on my Mac as I had old software, however I recently updated my software and both my software and the Mac I own should support the base game without legacy. I also purchased both eco lifestyle and discover university packs so need just the base game in order to play them. I have uninstalled and reinstalled my entire game twice, making sure to uncheck legacy and stop it from downloading. When I search legacy on origin it says it isn’t downloaded. However when I open my game I believe it is still running legacy as my new expansion packs aren’t showing. I have tried changing the “The Sims 4 Legacy” folder name in the “Electronic Arts” folder to just “The Sims 4” however when I launch the game a new folder called “The Sims 4 Legacy” is created and used instead. I really want to play just the base game but cannot seem to uninstall Legacy and stop it from running even though it says it hasn’t been downloaded.

[irisofelia · Accepted solution]

Thankyou so much for your response! Turns out I had an issue with my software not being current enough. This is now resolved

[irisofelia]

Hi,

I was playing the sims 4 legacy edition on my Mac as I had old software, however I recently updated my software and both my software and the Mac I own should support the base game without legacy. I also purchased both eco lifestyle and discover university packs so need just the base game in order to play them. I have uninstalled and reinstalled my entire game twice, making sure to uncheck legacy and stop it from downloading. When I search legacy on origin it says it isn’t downloaded. However when I open my game I believe it is still running legacy as my new expansion packs aren’t showing. I have tried changing the “The Sims 4 Legacy” folder name in the “Electronic Arts” folder to just “The Sims 4” however when I launch the game a new folder called “The Sims 4 Legacy” is created and used instead. I really want to play just the base game but cannot seem to uninstall Legacy and stop it from running even though it says it hasn’t been downloaded.

[Bluebellflora]

@irisofelia 

Let's double check your Mac and OS. Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

[irisofelia · Accepted solution]

Thankyou so much for your response! Turns out I had an issue with my software not being current enough. This is now resolved

[minicha-em]

Moved from SFP to TS4 mac