April 2021
Hello! I need some help please. My game is crashing for one of my saves that I really like. When:
Loading the game via Origin - WORKS
Accessing the Sims 4 Gallery - WORKS
Loading the save file - WORKS
Loading a Household within the save file - DOESN'T WORK!!!
lastCrash.txt:
<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>3324f9bad0dd5239608a8332</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2021-04-29 11:02:49</createtime><buildsignature>Local.Unknown.Unknown.1.73.57.1230-1.200.000.499.Release</buildsignature><systemconfig></systemconfig><categoryid> 0xf29580</categoryid><stack> 0xf29580 0x3d7d 0x10e7df380 0x80411 0x1d01b0 0x1cff56 0x9b12f 0x11a50a 0x119734 0x11b06c 0x11b657 0x1cf903 0x1d0183 0x1cff56 0x9b2be 0x11a3ed 0x8be00 0x54ad4 0xbbbb3 0x9ffc1 0x11a3ed 0x8be00 0x54ad4 0x00</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 3879.23<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Origin Version: 10,5,97,47554<br />Modded: True<br />SystemInfo: Mac OS X Version 10.16 (Build 20E232) GPU: Radeon Pro 555 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x10bf20000,'The Sims 4' 0x7fff20633000,'libsystem_platform.dylib' 0x0,'' 0x7fff204c6000,'libsystem_c.dylib' 0x183c71000,'libpython370.dylib' 0x183c71000,'libpython370.dylib' 0x183c71000,'libpython370.dylib' 0x183c71000,'libpython370.dylib' 0x183c71000,'libpython370.dylib' 0x183c71000,'libpython370.dylib' 0x183c71000,'libpython370.dylib' 0x183c71000,'libpython370.dylib' 0x183c71000,'libpython370.dylib' 0x183c71000,'libpython370.dylib' 0x183c71000,'libpython370.dylib' 0x183c71000,'libpython370.dylib' 0x183c71000,'libpython370.dylib' 0x183c71000,'libpython370.dylib' 0x183c71000,'libpython370.dylib' 0x183c71000,'libpython370.dylib' 0x183c71000,'libpython370.dylib' 0x183c71000,'libpython370.dylib'(/baseaddr)</contextdata></report>
Solved! Go to Solution.
May 2021
Fixed it in my game - move the family out and into another lot (I moved them into a lot in Mt. Komorebi) then load that lot. Whilst on the lot move them back into the lot in Brindleton Bay using the Move option on the phone:
April 2021
Maybe the save is corrupted? Could you upload it to a file sharing site and post the link or PM it to me.
Have you tired this? https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting... after the new folder has created put the one problematic save in the saves folder and see if it loads. You need to try the save in a non-modded game.
April 2021
May 2021
May 2021
May 2021 - last edited May 2021
@tokyoes
Could you change your avatar from a custom one to a generic EA one and then try to load the save?
Edit - Avatar in Origin, not here
May 2021 - last edited May 2021
@BluebellfloraYeah, I changed it now.
May 2021
May 2021
May 2021