Sims 4 Community Gallery Issue

by sbk051902
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Sims 4 Community Gallery Issue

★★★ Newbie

I am above the legal age and I think my origin account is online, but I cannot access the community gallery in Sims 4. How can I fix this? And how I can make sure my origin is online?

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Re: Sims 4 Community Gallery Issue

@sbk051902

Yes unfortunately so. The Legacy Edition has no online functionality Frown you will need to be on a Metal compatible Mac to play the current version of the game and have access to the Gallery.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Re: Sims 4 Community Gallery Issue

@sbk051902

Are you running the Legacy Edition of the game because your Mac is a 2011 or older model that does not support Metal?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 2 of 6 (685 Views)

Re: Sims 4 Community Gallery Issue

★★★ Newbie
@Bluebellflora Yes I am. Does this affect me being able to access the community gallery?
Message 3 of 6 (648 Views)

Re: Sims 4 Community Gallery Issue

@sbk051902

Yes unfortunately so. The Legacy Edition has no online functionality Frown you will need to be on a Metal compatible Mac to play the current version of the game and have access to the Gallery.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 4 of 6 (642 Views)

Re: Sims 4 Community Gallery Issue

★★★ Newbie

Hi! I'm having the same problem here! I was hoping you could guide me? I'm not sure what Metal means and this is the Mac version I'm using! Appreciate it Embarrassed

Message 5 of 6 (421 Views)

Re: Sims 4 Community Gallery Issue

@yandradanse

The Legacy Edition stickied thread should help you - https://answers.ea.com/t5/Technical-Issues-Mac/The-Sims-4-Legacy-Edition-thread/td-p/8420037

Your Mac cannot run the current version of the game, only the Legacy Edition.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 6 of 6 (403 Views)