Sims 3 base game product key not working![Mac]

by hbridges80
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Sims 3 base game product key not working![Mac]

[ Edited ]
★ Novice

I just recently received a new Macbook Pro. I downloaded the Sims3 base game from origin. When I try to install, it gives me the product code. When I paste the product code into the boxes, the continue button does not work. It's like the installer doesn't realize the code has even been put in the boxes. Please help! I haven't played in a while and need my Sims fix! ;-)

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Re: Sims 3 base game product key not working![Mac]

@AbC5385a2862716

 

Contact customer support about product code issues - http://help.ea.com/en/contact-us/new/


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Re: Sims 3 base game product key not working![Mac]

★★★ Newbie

hi, did you manage to find a solution? I am having this problem also!

Message 2 of 6 (493 Views)

Re: Sims 3 base game product key not working![Mac]

Hero (Retired)

@AbC5385a2862716 @hbridges80 Did you try writing it down and manually typing it in? There may be some characters you don't see in the paste buffer. Give it a try.

Message 3 of 6 (488 Views)

Re: Sims 3 base game product key not working![Mac]

★★★ Newbie

Hey,

 

Yes I tried typing in the code manually. I've also tried:

 

- re-installing Origin

- re-downloading Sims 3

- re-entering code

-copying from clipboard

- ctrl+c then ctrl+v

 

I'm out of options, don't know what to do Frown

Message 4 of 6 (481 Views)

Re: Sims 3 base game product key not working![Mac]

@AbC5385a2862716

 

Contact customer support about product code issues - http://help.ea.com/en/contact-us/new/


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 5 of 6 (488 Views)

Re: Sims 3 base game product key not working![Mac]

★★★ Newbie

cheers! I was given a different product code

Message 6 of 6 (468 Views)