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Sims 3 Stuck at 841/889 on MAC

by LMDP1993
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Sims 3 Stuck at 841/889 on MAC

★★★★ Novice

I am trying to instal sims 3 and it is stuck at 841 out of 889 files.

 

It's done this before and I don't know why.

 

I am doing it from a product key I bought rather than disc as my mac has no disc drive.

 

Anyone know why this might be?

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Re: Sims 3 Stuck at 841/889 on MAC

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@LMDP1993 I've sent you a PM on how we can solve this Standard smile

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Re: Sims 3 Stuck at 841/889 on MAC

@LMDP1993

Where have you downloaded the game from? It sounds like the installer is corrupted, you need to manually uninstall the files which have installed then download the game again and install it. Instructions on how to manually uninstall the game files - https://bluebellflora.com/how-to-do-a-clean-uninstall-and-reinstall-on-a-mac/


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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Message 2 of 8 (296 Views)

Re: Sims 3 Stuck at 841/889 on MAC

★★★★ Novice

I downloaded the game/ bought the game from MMOGA. They sent me a download Key. I don't have any sims files on my computer.

 

I guess I could delete the origin client?

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Re: Sims 3 Stuck at 841/889 on MAC

★★★★ Novice

It is still stuck even though I deleted and redownloaded the origin installer. 

 

I have no idea what to do 

Message 4 of 8 (277 Views)

Re: Sims 3 Stuck at 841/889 on MAC

[ Edited ]

@LMDP1993

Have you registered the product key in Origin?



Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 5 of 8 (254 Views)

Re: Sims 3 Stuck at 841/889 on MAC

Community Manager

@LMDP1993 I've sent you a PM on how we can solve this Standard smile

Message 6 of 8 (265 Views)

Re: Sims 3 Stuck at 841/889 on MAC

★★★★ Novice

Hi - can you advise on how to fix this? Stuck on the same issue. 

Message 7 of 8 (129 Views)

Re: Sims 3 Stuck at 841/889 on MAC

@magilljt  This happens sometimes.  The best thing to do is to start with a clean uninstall of the TS3 base game, reset Origin, and try again.

 

https://bluebellflora.com/how-to-do-a-clean-uninstall-and-reinstall-on-a-mac/

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

 

If that doesn't work, please post back.  There's a way to manually install once you've downloaded the installer from Origin; that might be more efficient.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
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