Sims 3 Mac problems/ new game/ want to talk to a human about my warantee

[CyrusWillow]

How do I get ahold of a human about my 90 day warranted? I want my money back or sims 3 on PS3 instead of Mac. I bought the game and it says no disc inserted and I've tried everything suggested. Nothing works.

[EA_Kristi]

@CyrusWillow Is the only game your PS3 has issues with? 

For information on returns and refund, please read the following article; http://help.ea.com/en/article/electronic-arts-warranty-policy/

Let us know if you have any further questions!

[CyrusWillow]

No it's for my Mac that it is having problems. Every other disc I insert is just fine. I looked it up and it's a huge problem amongst Mac users. I just want a refund or a copy for PS3, as that is my other platform.

[Bluebellflora]

@CyrusWillow

It's not a huge problem as it can be easily fixed by downloading and installing the game digitally. We even have a dedicated thread specifically for the issue in the Mac forum with lots of help and advice and links on how to do it in the opening post - http://answers.ea.com/t5/The-Sims-Mac/CURRENT-ISSUE-The-Sims-3-Disc-Authorisation-No-Disc-Errors/m-p...

PS - moving your thread to the Mac forum where you will find more help and advice on Simming on your Mac