Sims 3 Glitchy Screen (MacOS Catelina)

[puzzlezaddict]

@bulletbuster2004  I'd like the whole deviceconfig, please.  It's in in Documents > Electronic Arts > The Sims 3.  You'll neeed to manually open the folders; the file won't show up in a search.  You can delete your user and computer names, about 25 lines down, but there's nothing else in that file that can identify you.

@Zakaryski88  Same as above, please provide your deviceconfig.

@belleessie  Did the lines disappear on-screen, or just in your screenshot?  If the latter, then it's possible the issue is downstream of the screenshot function, for example if there were a problem with your screen itself, it wouldn't show up in the screenshots.

For the issue with hair, please click Me Too and post in this thread:

https://answers.ea.com/t5/Technical-Issues-Mac/CURRENT-ISSUE-64-bit-bulky-eyelashes-grainy-hair/m-p/...

Since hair is affected for you, it would be helpful if you attached a deviceconfig in that thread as well.

[bulletbuster2004]

=== Application info ===

Name:            Sims3

Version:         

Build:           Release

=== Rating info ===

GPU: 3 GPU Memory: 5 CPU: 1 RAM: 5 CPU Speed: 1100 Threading: 3

Adjusted CPU: 1470 RAM: 8192 Adjusted RAM: 7680 Cores: 2

Card Found in DB: 0

=== Machine info ===

OS version:      Mac OS X Version 10.15.7 (Build 19H15)

OS prod type:    0

OS major ver:    10

OS minor ver:    15

OS SP major ver: 0

OS SP minor ver: 0

OS is 64Bit: 1

CPU:             MacBookAir9,1

    Brand:       Intel(R) Core(TM) i3-1000NG4 CPU @ 1.10GHz

    Family:      8

    Model:       7

    Cores:       2

    HT:          1

    x64:         1

Memory:          8192MB

Free memory:     345MB

User:            ammiknight

Computer:        ammis-MacBook-Air

=== Graphics device info ===

Number:          0

Name (driver):   Intel Iris Plus Graphics

Name (database): Intel Iris Plus Graphics [Found: 0, Matched: 1]

Vendor:          Intel

Chipset:         Vendor: 8086, Device: 8a5c, Board: 0000020d, Chipset: 0007

Driver:          macOS Metal driver, Version: 0.0.0.0

Driver version:  0

Monitor:         00000000

Texture memory:  1536MB

Vertex program:  3.0

Pixel program:   3.0

Hardware TnL:    0

=== Options ===

AnimationSmoothing 1

LightingQuality 3

GeneralReflections 3

TextureQuality 3

VisualEffects 3

TerrainQuality 1

EdgeSmoothing 3

ObjectHiding 1

AspectRatio 0

ForceSquarePixels 1

SimQuality 4

TreeQuality 4

DrawDistance 3

MaxActiveLots 8

NumMaxActiveLotOptions 6

AdvancedRendering 1

AudioQuality 1

AudiutputMode 1

VoiceLevel 255

SoundFXLevel 255

MusicLevel 255

AmbientLevel 255

FocusMute 1

VoiceMute 0

SoundFXMute 0

MusicMute 0

AmbientMute 0

EdgeScrolling 0

EdgeScrollingWarning 1

SupressOpportunityDialogs 0

SuppressOpportunityDialogsWarningProducts 0

SimWhileMinimized 0

TwelveHourClock 1

ShowPlacementGrid 0

AutonomyLevel 2

DisableAutonomyForSelectedSim 0

PetAutonomyLevel 2

AgingInterval 2

EnableAging 1

EnableTutorial 1

EnableIntroTutorial 1

EnableTombResets 1

EnableInGameStore 1

EnableTelemetry 1

EnableMemories 1

AgingStageLengthBaby 3

AgingStageLengthToddler 7

AgingStageLengthChild 7

AgingStageLengthTeen 14

AgingStageLengthYoungAdult 21

AgingStageLengthAdult 21

AgingStageLengthElder 17

EnableInteractiveLoading 1

AgingStageLengthPuppy 0

AgingStageLengthDogAdult 0

AgingStageLengthDogElder 0

AgingStageLengthKitten 0

AgingStageLengthCatAdult 0

AgingStageLengthCatElder 0

AgingStageLengthFoal 0

AgingStageLengthHorseAdult 0

AgingStageLengthHorseElder 0

LunarCycleLength 3

LunarPhaseLength 0

EnableLunarCycle 1

EnableLunarPhase 0

EnableStoryProgression 1

EnableVampires 1

EnableWerewolves 1

EnablePets 1

EnableCelebrities 1

EnableFairies 1

EnableWitches 1

EnableHorses 1

EnableOptOutCeleb 0

ReceiveConnectTNS 1

ReceivedDevGift 0

PostFilterFlags 0

RequireLoginBeforeLoad 0

SummerLength 7

FallLength 7

WinterLength 7

SpringLength 7

SummerEnabled 1

FallEnabled 1

WinterEnabled 1

SpringEnabled 1

IsCelcius 0

FogEnabled 1

RainEnabled 1

SnowEnabled 1

HailEnabled 1

InvertHorizontalRotation 0

InvertVerticalRotation 0

VideoCaptureSize 1

VideoCaptureQuality 2

VideoCaptureSound 0

VideoCaptureTime 60

VideoCaptureHideUI 1

=== Default Options ===

AnimationSmoothing 0

LightingQuality 2

GeneralReflections 1

TextureQuality 2

VisualEffects 2

TerrainQuality 1

EdgeSmoothing 0

ObjectHiding 1

AspectRatio 0

ForceSquarePixels 1

SimQuality 2

TreeQuality 1

DrawDistance 2

MaxActiveLots 1

NumMaxActiveLotOptions 6

AdvancedRendering 1

AudioQuality 1

AudiutputMode 1

VoiceLevel 255

SoundFXLevel 255

MusicLevel 255

AmbientLevel 255

FocusMute 1

VoiceMute 0

SoundFXMute 0

MusicMute 0

AmbientMute 0

EdgeScrolling 0

EdgeScrollingWarning 1

SupressOpportunityDialogs 0

SuppressOpportunityDialogsWarningProducts 0

SimWhileMinimized 0

TwelveHourClock 1

ShowPlacementGrid 0

AutonomyLevel 2

DisableAutonomyForSelectedSim 0

PetAutonomyLevel 2

AgingInterval 2

EnableAging 1

EnableTutorial 1

EnableIntroTutorial 1

EnableTombResets 1

EnableInGameStore 1

EnableTelemetry 1

EnableMemories 1

AgingStageLengthBaby 3

AgingStageLengthToddler 7

AgingStageLengthChild 7

AgingStageLengthTeen 14

AgingStageLengthYoungAdult 21

AgingStageLengthAdult 21

AgingStageLengthElder 17

EnableInteractiveLoading 1

AgingStageLengthPuppy 0

AgingStageLengthDogAdult 0

AgingStageLengthDogElder 0

AgingStageLengthKitten 0

AgingStageLengthCatAdult 0

AgingStageLengthCatElder 0

AgingStageLengthFoal 0

AgingStageLengthHorseAdult 0

AgingStageLengthHorseElder 0

LunarCycleLength 3

LunarPhaseLength 0

EnableLunarCycle 1

EnableLunarPhase 0

EnableStoryProgression 1

EnableVampires 1

EnableWerewolves 1

EnablePets 1

EnableCelebrities 1

EnableFairies 1

EnableWitches 1

EnableHorses 1

EnableOptOutCeleb 0

ReceiveConnectTNS 1

ReceivedDevGift 0

PostFilterFlags 0

RequireLoginBeforeLoad 0

SummerLength 7

FallLength 7

WinterLength 7

SpringLength 7

SummerEnabled 1

FallEnabled 1

WinterEnabled 1

SpringEnabled 1

IsCelcius 0

FogEnabled 1

RainEnabled 1

SnowEnabled 1

HailEnabled 1

InvertHorizontalRotation 0

InvertVerticalRotation 0

VideoCaptureSize 1

VideoCaptureQuality 2

VideoCaptureSound 0

VideoCaptureTime 60

VideoCaptureHideUI 1

[puzzlezaddict]

@bulletbuster2004  Please try playing in windowed mode.  If that doesn't help, please reduce all your in-game settings to the minimum and see whether it makes a difference.  You can raise some of them later; this is to see whether you can get to a point where the game isn't crashing.

[bulletbuster2004]

i have mostly tried everything now my game isn’t crashing...

there is a bug with edge smoothing as i have already tried all settings.

[bulletbuster2004]

i have found a solution till a patch (hopefully comes out) i’ve tried it twice and it has worked for me but try playing in window mode!! it isn’t the best but it works until a patch comes out.. however the problem is still there((

[fernandasdov]

@bulletbuster2004 did you purchase any expansion packs?