October 2020 - last edited November 2020 by EA_Lanna
Hey so MaxisJoe asked me to start a fresh thread on this - so I have the game installed and I have the CD Key but when I try and start the game from The Sims 3 launcher it doesn't open at all - I just get 'The Sims 3 quit unexpectedly'
Attached a screenshot from the launcher...
October 2020
@ad1991 The "can't find the server" error is probably unrelated: many of us have the same error and can play just fine.
Please try repairing the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair. If that doesn't help, move your entire Sims 3 folder out of Documents\Electronic Arts and onto your desktop, and test again.
October 2020
Thanks for the reply but didnt work - both repairing and moving to desktop...
October 2020
Im starting to think it could be that im on the MacOS beta?
I like to make life hard for myself....
October 2020
@ad1991 I do know that Sims 3 works on the latest Big Sur beta, so that alone shouldn't be the issue.
Please restart your computer, sign into Origin, put it in offline mode, and try to launch the game. Don't open any other apps on your computer.
If that doesn't help, please post the full specs of your Mac, including OS build, as described here:
October 2020
Yep, that Update button is just vestigial. Ignore it. We meant to remove it, but ... Ooops.
As far as being on Beta Big Sur is concerned, yeah, it's been a rocky road (the Big Sur beta, that is - lots of things changed under the hood that are causing compatibility problems). Shouldn't be a problem here though. Works for me.
October 2020
Hmmm ok, I’ve just uninstalled and am currently redownloading (I panick uninstalled)
If there’s still no luck I’ll post my specs. (It’s a new MacBook Pro 2020 though...)
October 2020 - last edited October 2020
Still no luck here - I've been reading this thread though and I have the same error - do I need to skip the launcher somehow? @puzzlezaddict @MaxisJoe
https://forums.thesims.com/en_US/discussion/comment/11491575/#Comment_11491575
October 2020
@ad1991 Specs would be helpful. It would also be useful to try moving or renaming the Sims 3 folder in Documents > Electronic Arts, so the game spawns a new one, that is if you've added any content at all to the folder or used a folder from an older install of the game.
Do you have an antivirus installed, or some kind of cleaner app? If so, try shutting it down.
The thread you linked is originally from 2013, and that issue may have nothing at all to do with your problem.