Help us improve Answers HQ! Take Survey No, Thanks

SIMS 4 not running on my new MacBook Air (13-inch, 2017)

by sarasamirxx

Original Post


SIMS 4 not running on my new MacBook Air (13-inch, 2017)

★★★★ Novice

My Sims 4 used to work just fine on my old MacBook Air (11-inch, Early 2015), but now, after downloading it on my new one, I received a message saying that the game will not work on this Mac, which is pretty weird.  What should I do? Please help.

Message 1 of 2 (100 Views)

Re: SIMS 4 not running on my new MacBook Air (13-inch, 2017)


The game should load fine past the error message if you are running macOS 10.14 Mojave or earlier. The upcoming macOS Catalina drops support for 32-bit apps which is why you are receiving the warning message.

Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 

The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 2 of 2 (59 Views)

Want more Sims?

Check out our Sims forums for tutorials and all things Sims.

View more


Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection


Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help