Re: SIM4 payment issue

by 25721257212cr
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SIM4 payment issue

★★★ Newbie

Hi everyone! First time use this forum. About two year ago I bought SIM4 games. At that time I was living in the UK and my account region was UK. Then when I moved to live in China mainland, I found I can only download my games but not buy anything new. I tried to change my region to HK but it does not work. I really want to buy the new island one, but the payments are always fall. I use alipay and unionpay. So does anyone know how to deal with the issue?  The problem has made me really frustrated Standard smile. Can someone help me? Thank you very much!!!! 

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Re: SIM4 payment issue

@25721257212cr

You should contact EA Help for account queries - https://help.ea.com/uk/contact-us/

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Re: SIM4 payment issue

★★★ Newbie

Thanks! Already contacted client service. 

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