March 2019 - last edited March 2019
All right, so I’m running Sims 4 (several EPs including Strangerville) on a 10 year old (I know, I know) MacBook Pro running High Sierra 10.13.6. My trackpad is shot (something stuck under it) so I use a Logitech USB wireless mouse - works great everywhere outside of Sims 4 apparently. All buttons work, battery life is good.
Played for a while this morning with this setup, no issues. Exited the game and came back in a couple hours later, and the right click and scroll wheel result in no response within Sims 4. I get response from these mouse buttons in Origin, Safari, Finder, everywhere else. Result is that I can’t right click to rotate the camera or scroll to zoom in and out. I can left click just fine in the game. Tried a test: My trackpad just can’t fully “click”, but it is responsive to touch so I tried zooming in and out with a two-finger scroll gesture - again, no camera response to this. Right click won’t work in game from the trackpad even when I force it, but the left click will. So it’s not the mouse, it’s that Sims 4 doesn’t recognize a right click or scrolling gesture.
So far I have:
-Repaired the game and all EPs, restarted computer without mouse dongle plugged in, then returned the mouse dongle and opened game. No luck.
-Deleted game cache, restarted computer without the mouse plugged in again, etc. No luck.
-Installed security updates to my mac. No luck.
-Installed Logitech control utility to re-set up the mouse (I mean, no setup was needed... works great everywhere else, but you know, being thorough). No luck.
-Reset to Sims 3 camera, then back to Sims 4 camera, then returned to live mode. No luck.
-Removed everything from household inventory, returned to live mode. No luck.
-Manage worlds and then returned to live mode. No luck.
-Used windowed mode vs. full screen mode. No luck. When I’m in windowed mode, I can right click on my desktop right next to the game window. Can’t right click in the game.
So what else can I possibly try? All this started after I finished the Strangeville Hero aspiration but also I had exited the game and come back before the glitch began.
March 2019
Amazingly, I tried literally all these steps again and it works now. I could cry. Took me hours. So, solved. Somehow.
March 2019
Fun update: This issue has started all over again today. Anyone else experienced this?
March 2019
I’m having this issue as well but with an external USB mouse and not the built in trackpad, but I can’t right click with either. Any luck figuring out the fix?
March 2019