October - last edited October
Well, my game is crashing nearly every 15 minutes after I launch it...And I don't know what to do. I already tried to repair it via Origin but that doesn't help.
The mac crash error says:
Crashed Thread: 39 Simulator
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000011a41ef60
Exception Note: ECX_CORPSE_NOTIFY
Termination Signal: Bus error: 10
Termination Reason: Namespace SIGNAL, Code 0xa
Terminating Process: exc handler 
I have my graphics settings on the lowest possible. Hopefully, somebody can help me...
My System: MacBook Air 2018 with a Core i5 @ 1,6 GHz and 8 GB RAM + Newest Catalina version
My game keeps crashing as well. I already tried to play with the lowest graphic options but that didn't make a difference. The game itself runs really smooth. Fast loading times and no freezing, not even with high graphics. But is just shuts down every 15 minutes without warning, it doesn't even freeze. Does anyone know how to fix this? I've tried repairing several times. didn't help
mine also keeps crashing. i had activitiy monitor open, and the game was only using 2gb. there is no lag before it crashes. i copied the error file and uploaded it here, if that helps https://github.com/nataliebelsha/sims3error/blob/main/error
i've also attached my specs. there is no pattern to the crashing
I did a clean uninstall of Sims 3 (including deleting the files from the application support / cache / library etc. folders) and re-installed Sims 3 with the EPs listed above. But still, even on the lowest graphic settings, it crashes really often. Especially after saving the game or after creating a sim and returning to the town editing / town overview map. But sometimes, it crashes randomly. I don't know what to do about it...
@manuneun I've moved your post to a new thread I split off for your and another player's issue, since your description and your error suggest that the problem might be different than the other posts in the original thread. More importantly, @MaxisJoe has some further questions about the error, and he's in the best position to troubleshoot this kind of problem. So please clarify whether the clean uninstall and reinstall also means a clean Sims 3 user folder (the one in Documents > Electronic Arts), and he'll take it from there.
@attil00 Please try a clean Sims 3 folder, as described earlier in the thread. Please also attach your deviceconfig.log, in Documents > Electronic Arts > The Sims 3. You can delete the user and computer names, about 25 lines down, but there's nothing else in the file that would identify you.
I’ve backed up my folder but I’m not sure I understand how to start an entirely empty new folder. Should I just delete the entire “The Sims 3” folder?