Re: everytime i enter cas with the new pack it will freeze my screen

by Josephinesept
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Original Post

Re: everytime i enter cas with the new pack it will freeze my screen

★★ Novice

I am having the exact same problem and I have a Mac , 2020, running Big Sur. I have tried removing my saves, repairing the game, removing all mods, reinstalling the game, clearing all caches, deleting all screenshots, and basically anything else I can think of or find on the internet. 

Message 1 of 5 (402 Views)

Re: everytime i enter cas with the new pack it will freeze my screen

@Josephinesept

M1 chip or Intel?

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Message 2 of 5 (364 Views)

Re: everytime i enter cas with the new pack it will freeze my screen

★★ Novice

Intel, thank you so much for your time and interest.

Message 3 of 5 (350 Views)

Re: everytime i enter cas with the new pack it will freeze my screen

@Josephinesept

Hmm, are you really sure it's Intel? Freezing in CAS is a known issue on the M1 Macs and enabling vsync in-game fixes it.

If it is Intel, try a new clean game folder https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 4 of 5 (341 Views)

Re: everytime i enter cas with the new pack it will freeze my screen

★★ Novice

It’s definitely intel, I made sure to double check the specs before messaging back. I’ve tried the clean game folder. I’ve just decided to play a previously created sim for now. Thank you for the help.

Message 5 of 5 (332 Views)