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Re: Sims 4 keeps quitting unexpectedly every time I start gameplay on my Mac

by AnoeshkaBakker93
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Original Post

Re: Sims 4 keeps quitting unexpectedly every time I start gameplay on my Mac

★★ Novice

I have the same problem... Did you find a fix?

Message 1 of 9 (239 Views)

Re: Sims 4 keeps quitting unexpectedly every time I start gameplay on my Mac

[ Edited ]
★★★ Guide

Edited to remove inaccurate information.  Apologies!

 

 

Message 2 of 9 (223 Views)

Re: Sims 4 keeps quitting unexpectedly every time I start gameplay on my Mac

@AnoeshkaBakker93 

 

I've split your post from the thread you replied in as it was over a year old and out of date. I've also moved it to the Mac tech forum for Mac specific help.

 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

 

Have you moved your Sims 4 folder from Documents > Electronic Arts to the desktop and launched a brand new clean game to see if the game works?


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
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Message 3 of 9 (210 Views)

Re: Sims 4 keeps quitting unexpectedly every time I start gameplay on my Mac

@JonaO703 @AnoeshkaBakker93

There is no need to make a bug report for a simple tech issue as this. Please see my post above and provide the specific info Standard smile

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
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Message 4 of 9 (200 Views)

Re: Sims 4 keeps quitting unexpectedly every time I start gameplay on my Mac

★★★ Guide

@Bluebellflora Sorry for recommending the wrong thing.  I edited my post to remove that.  Hopefully you'll be able to help fix the problem. :-)

Message 5 of 9 (196 Views)

Re: Sims 4 keeps quitting unexpectedly every time I start gameplay on my Mac

★★ Novice

Hi, thanks for your comment!

Here is some more info about my iMac

I tried playing with and without the legacy edition, both do not work. I don't have an anti virus program running. And i also don't use CC/mods

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Message 6 of 9 (119 Views)

Re: Sims 4 keeps quitting unexpectedly every time I start gameplay on my Mac

@AnoeshkaBakker93

Thanks. Do you have a lastCrash report in the Sims 4 folder dated from when it last crashed? If so, please can you c/p the contents here.

How did you get on after moving the Sims 4 folder to the desktop then launching the game?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
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Message 7 of 9 (116 Views)

Re: Sims 4 keeps quitting unexpectedly every time I start gameplay on my Mac

★★ Novice

Moving the folder didn't help unfortunatly..

These are the last crash reports:

 

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Message 8 of 9 (107 Views)

Re: Sims 4 keeps quitting unexpectedly every time I start gameplay on my Mac

@AnoeshkaBakker93

Ok. Two last things to try before going nuclear and uninstalling and reinstalling Origin and the game:

1. Try a super repair - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...

2. Create a new user account on your Mac and see if you can play the game in that account.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
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Message 9 of 9 (104 Views)
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