Re: Sims 4 Crashing after September 2020 update

by puzzlezaddict
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Original Post

Re: Sims 4 Crashing after September 2020 update

★★★ Newbie

I can maybe play for about 5 minutes, it begins to glitch, freeze... and force my screen to flicker solid red... THEN it takes for EVER to shut down properly.  I too only use base game material, no mods and ccs.

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Re: Sims 4 Crashing after September 2020 update

★★★ Newbie

I also tried to play a new game, and it still won't function properly.

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Re: Sims 4 Crashing after September 2020 update

@flowbunny007  Please run a dxdiag and attach it to a post.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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I don't work for EA. I'm just trying to help fellow players with their games.
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Re: Sims 4 Crashing after September 2020 update

★★★ Newbie

How can I do that on a MAC. I am only finding PC references with windows in the link provided. Thank you!

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Re: Sims 4 Crashing after September 2020 update

@flowbunny007  I've split your posts into their own thread in the Mac section, so you can get Mac-specific help.  Please post the full specs of your computer, including operating system, as described here:

 

https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 5 of 5 (436 Views)