Re: Having Problems...

juliadunavant · August 2018

Did you ever get this fixed? I’m having the same problem on my Mac after I bought seasons. It won’t let me update it and keeps saying Internet Connection error..
Please help!

jpkarlsen · August 2018

@juliadunavant

This is a known issue for Mac. Visit the Sims Mac forum to read about it.

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Please only PM me when asked to do so. Questions and answers belong here so everyone can benefit from them.

Tremayne4260 · August 2018

@juliadunavant, what version of the Mac OS are you currently running? If you are running anything lower than El Capitan, you need to try to update to either El Capitan or High Sierra. There is a thread here in the Mac section that details all of this.

EA/Maxis is aware of the issue and is working to fix it. A patch should be out soon.

Bluebellflora · August 2018

@juliadunavant

Here is the thread @Tremayne4260 is referring to - https://answers.ea.com/t5/The-Sims-Mac/Empty-Game-Library-Server-Error/m-p/6938454#M13245

- The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -- Clearing Origin cache - | - Mac specific TS4 issues -

Please do not PM me unless I ask you to, I won't reply- I am not affiliated with EA in anyway -

Re: Having Problems...

Original Post

Re: Having Problems...