Thanks for your response!
I didn't see anything suspicious in the installed content tab, but just for curiosity I tried to uninstall one piece of cc -- and the exact same thing happened as before. The new launcher window tried to open, couldn't, spinning wheel of death, had to force quit the program. So it appears I am both unable to install and uninstall cc.
I'm 90% sure I don't have iCloud enabled, but is there a way I can double check this?
@kwado2 Try making a new Sims 3 file. Take the current one out and put it on your desktop, then launch and play the game. Then try to install, if that doesn’t work, delete the .cache files and then repair the game. I’ve had the spinning wheel of death problem and it’s very frustrating. Hang in there and we’ll try to help you figure it out. What are your computer specs & what computer do you have?
@kwado2 For iCloud, open a Finder window and click iCloud Drive. If you only see a button to open iCloud preferences, you haven't set it up. Alternately, click the Apple icon in the upper left corner of your screen, select System Preferences, then iCloud; if you're asked for an Apple ID and password, it's not enabled.
If iCloud isn't the issue, move your entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop, open the launcher to spawn a clean folder, download a new copy of one item you'd like to install, and see whether it installs properly. Let me know either way.
@mkbucklin The scriptCache.package file is created along with the other four cache files, or at least it should be. Opening the launcher doesn't generate any of them.
@mkbucklin That's what I'm saying, that scriptCache.package and the other four cache files are generated when the game is launched, not when the launcher itself is opened. The other poster said they had four cache files but not scriptCache.
Hey all! Thanks much for your input, but I actually ended up finding the solution elsewhere. Here's what finally worked for me:
In addition to deleting the four cache files, I also deleted all the Launcher Files and Thumbnails. After that I was able to successfully install all my cc and launch the game with no issues. I followed this guide and it worked perfectly:
So looks like it was never an iCloud issue, it was just those weird extra files I had to delete. As far as the scriptCache.package file, for whatever reason that one did not reappear until after I had actually launched the game and played for a bit - it is back now.
Not sure if this is the right thread, but I've downloaded the 64 bit sims 3, and none of my save files (so my sims families) are there! Can anyone direct me on how to get them back? I've check my sims 3 files (assuming the 32b ones?) and they are there, so do i just need to move them across?
Thank you in advance!!!
@bonbonbonni3 Saves need to be in Documents > Electronic Arts > The Sims 3 > Saves in order for the game to read them. If your saves look like they're already there, please make sure you're not in the iCloud version of Documents. You can tell the difference by right-clicking on a given file or folder and selecting Get Info; the file path is listed under "Where."