Patch needed

by missfelicityk
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Original Post

Patch needed

★★ Newbie

Game requires a patch. Updated already and cleared the cache. Game continues to shut down during play. I have tried to follow the tutorials online to do the patch, but when I go to Finder > Applications, there is no The Sims 3, just Origin so I can't follow the directions. I've put in support cases and been referred to chat and chat can't help and sends me to post here. 

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Re: Patch needed

[ Edited ]

@missfelicityk  If you're running the 64-bit version of Sims 3, your game is already fully patched and doesn't need an update to install store stuff.  The game is likely installed here:

 

Macintosh HD > Users > your username > Applications

 

For the store content issues, please try downloading from the store website using Firefox and installing through the launcher.  The in-game mechanism isn't always reliable, and neitehr are the error messages.

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I don't work for EA. I'm just trying to help fellow players with their games.
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