Re: PLEASE HELP! ;(

by Bluebellflora
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Original Post

PLEASE HELP! ;(

★★★★★ Newbie

So I have no custom content downloaded or anythings, but my Sims 4 keeps quitting unexpectedly! My MAcBook is up to date with all updates, but Sims 4 still won't load! Like, as soon as I press play on Origin, it will turn into a black screen, then tony desktop, and pop up the message! Sometimes I'll press reopen, or ignore, or even report to Apple! Nothing works! Frown Please help!!!

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Re: PLEASE HELP! ;(

Hero (Retired)
@CamrynLovesSims
Have a look here in the Mac forum. There is described similar problem
https://answers.ea.com/t5/The-Sims-Mac/The-Sims-4-Frozen-at-Loading-Screen/m-p/7249329#M15581
I don't work for EA
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Re: PLEASE HELP! ;(

Hero

Hi @CamrynLovesSims

 

I moved your post to the mac forum.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Re: PLEASE HELP! ;(

★★★★★ Newbie

Thanks!

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Re: PLEASE HELP! ;(

@CamrynLovesSims

 

Please can you provide more information about your Mac. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

 

Could you also please disable Origin in-game and see if that helps.


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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