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MacOS mojave Sims 4 CAS cursor glitch

by Bunny_Girl246
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Original Post

Re: [INFO REQUEST] Sims 4 CAS cursor glitch

EA Sims Team

@13Vader  @Jobazzle 

Sorry to hear that Frown

We'll look into it further.

 

Thank you for the feedback.

Message 141 of 155 (635 Views)

Re: [INFO REQUEST] Sims 4 CAS cursor glitch

@13Vader @Jobazzle 

 

Thanks both. You both have Broadwell processors with Intel Iris 6xxxx graphics. Not sure if that is relevant but interesting. Thanks for your specs. Standard smile



Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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Message 142 of 155 (621 Views)

Re: [INFO REQUEST] Sims 4 CAS cursor glitch

★★★★ Novice

Mine is not fixed either. See my earlier post for specs

 

Message 143 of 155 (523 Views)

Re: [PARTIAL FIX] Sims 4 CAS cursor glitch

★★★★ Novice

I recently installed The Sim 4 Base Game with the free offer by EA and I'm experiencing this same problem.

 

Pointing Device: A mouse connected with a USB

Packs: None, just base game.

Touchscreen: No

Resolution: Retina display, 2560 x 1600

No other programs running while the game is running

Origin In-Game: Enabled

 

 

 

Message 144 of 155 (387 Views)

Re: [PARTIAL FIX] Sims 4 CAS cursor glitch

@roseiio 

 

Please can you provide more information about your Mac. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...



Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 145 of 155 (382 Views)

Re: [PARTIAL FIX] Sims 4 CAS cursor glitch

★★★★ Novice

@Bluebellflora 

Macbook Pro Retina 13inch early 2015

Version 10.14.2 macOS Mojave

Processor: 2.7 GHz Intel Core i5

RAM: 8gb

Graphics: Intel Iris Graphics 6100 1536 MB

No antivirus

Have already repaired game

10gb of mods, tried to remove them but did not solve problem.

Message 146 of 155 (373 Views)

Re: [PARTIAL FIX] Sims 4 CAS cursor glitch

@roseiio

Thanks for confirming that you are also still experiencing this on a Mac with Intel Iris 6100. Please could you make sure to press the Me Too button in the OP as your Intel chip is confirmed as still problematic.


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 147 of 155 (364 Views)
Highlighted

MacOS mojave Sims 4 CAS cursor glitch

★★★★ Novice

Ever since I updated my mac to Mojave, the cas in the sims 4 has been not working. It appears that when you try to move the cursor around the sim, it won't "let go" of the body part. Cas is very important to my game play and I hope this can be resolved as I would like to keep playing this game. Thank you!

Message 148 of 155 (369 Views)

Re: MacOS mojave Sims 4 CAS cursor glitch

@Bunny_Girl246 

 

I've merged your post with this thread as it is a known issue that has partially been fixed. It would really help if you could please confirm which Mac you have. Instructions on how and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...



Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 149 of 155 (329 Views)

Re: MacOS mojave Sims 4 CAS cursor glitch

[ Edited ]
★★★★ Novice

I have a MacBook Air

MacOS Mojave

MacBook Air (13-inch, 2017)

Version 10.14

Processor 1.8 GHz Intel Core i5

Memory 8 GB 1600 MHz DDR3

Startup Disk Macintosh HD

Graphics Intel HD Graphics 6000 1536 MB

 

Anti-Virus stuff: Malwarebytes (free) and 360 Total Security

 

I have already done the COMPLETE thread of the "solutions" to the cas glitch already. None of them worked.

 

I do have CC and Mods and removing them has done nothing. I even removed them, then repaired, then tried playing and it still seemed to solve nothing.

Mods MCCC, Basemental Drugs, SimDa Dating App, Afterschool Activities V5, Personality Please, and KS University Mod

 

What software, if any, you have installed/updated between it working properly and then not working (if you have automatic updates turned on for the App Store please check when they last updated). I haven't installed any third party software before encountering the glitch

Did you update your version of macOS before encountering the error? yes, When I tried to open the game after it had updated to Mojave the glitch appeared
Did the error appear after updating Origin or the game? I cannot remember but I've never had the slightest problem when updating origin/sims
Which pointing device (mouse/trackpad/3rd party device) are you using? Trackpad
Which add on packs do you have installed? Get To Work, Get Together, Seasons, Parenthood, Vampires, and the free packs
Does your monitor have a touchscreen? No.
What resolution is your monitor? 1440 x 900
Are there any other programs running while the game is running? (Other than Origin) Idk what this means by programs but I'd usually have iTunes open but I've recently started having everything closed down when playing sims cause if not my game runs really slow

Is Origin In-Game enabled or disabled? Enabled

Message 150 of 155 (239 Views)
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