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Re: CAS problems in macOS High Sierra?

by jjansku01
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Re: CAS problems in macOS High Sierra?

★★★★ Novice
Hi @Bluebellflora

I have tried everything to fix this cursor glitch in CAS but nothing has worked.. What do I do now? Will this glitch go away by itself? Thank you for helping Standard smile
Message 81 of 154 (1,254 Views)

Re: CAS problems in macOS High Sierra?

@jjansku01

As you can see in that thread there doesn't seem to be a fix. It's only affecting a small amount of players and there doesn't seem to be a common link between those experiencing it. I'll move this to the thread so we can keep all feedback in the same place. It would help if you could list the complete specs. of your Mac Standard smile


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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Message 82 of 154 (1,245 Views)

Re: CAS problems in macOS High Sierra?

EA Sims Team

Hello again.

 

Just to inform this thread - we are having discussions with Apple about this issue.

Message 83 of 154 (1,168 Views)

Re: CAS problems in macOS High Sierra?

[ Edited ]
★★★★ Novice

thank you! Party hat finally. hopefully it'll be fixed soon Disappointed

Message 84 of 154 (1,145 Views)

Re: CAS problems in macOS High Sierra?

★★★★ Novice

Thank you so much! Hopefully it will be fixed soon

Message 85 of 154 (1,029 Views)

Re: CAS problems in macOS High Sierra?

[ Edited ]
★★★★ Novice

@Bluebellflora

Hi, sorry that I haven’t answered earlier. I’m from Finland and I’m not completely fluent in English. Hope you will understand. Anyways, here is some information about my iMac:
macOS High Sierra 10.13.5
Model: iMac (21,5- inch, Late 2015)
Processor: 1,6 GHz Intel Core i5
Memory: 8GT 1867 MHz DDR3
Intel HD Graphics 6000, 1536mt

Hopefully those help. It would be extremely wonderful if this glitch can be fixed! Thank you for helping!

Message 86 of 154 (761 Views)

Re: CAS problems in macOS High Sierra?

@jjansku01

Thanks Standard smile As you can see from @SimQARobo's reply, EA are aware of the issue, fingers crossed it gets fixed.


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 87 of 154 (747 Views)

Re: [INFO REQUEST] Sims 4 CAS cursor glitch

[ Edited ]
★★★★ Novice

MacOS High Sierra 10.13.6

MacBook Air 13 Inch 2017

Processor 1.8Ghz Intel Core i5

8 GB 1600 MHz DDR3

Intel HD Graphics 6000 1536 MB

No antivirus

I repaired 2 times and reinstalled 4

No mods/cc

First thing installed on this laptop

No updates

No origin or game updates

Trackpad on MacBook

EPs: Get to Work, Get Together, City Living, Cats & Dogs, Seasons

GPs: Outdoor Retreat, Spa Day, Dine Out, Vampires, Parenthood, Jungle Adventure

SPs: Perfect Patio, Vintage Glamour, Backyard, My First Pet, Movie Hangout

No Touchscreen

1440x900

Most of the time mail or safari

Origin in game is enabled

Message 88 of 154 (639 Views)

Re: CAS problems in macOS High Sierra?

★★★★ Novice

Can we please be given a time frame of when this will be fixed? Or a refund..... Like I love my MAC but i have spent so much money on sims.. Do I need to purchase a PC to play my games now??

Message 89 of 154 (490 Views)

Re: CAS problems in macOS High Sierra?

@zendercourtney

This still seems to only be affecting a small amount of Mac users and is being caused by something on the Mac side, not the game side. Could you reinstall your OS and see if that helps?


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 90 of 154 (479 Views)
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