May 2017
May 2017
Hi @iimlana,
Do not worry, as @Bluebellflora said, we are aware of this thread and we really appreciate the information all of you are providing. Thank you for taking the time to report the issue and give us information about your system.
-Mai
May 2017
This is happening to me as well
May 2017
My specs are
macOS Sierra
MacBook Air (13-inch, Mid 2013)
Processor 1.3 GHz Intel Core i5
Memory 4 GB 1600 MHz DDR3
Graphics Intel HD Graphics 5000 15.36 MB
All packs except for
@Bluebellflora wrote:
User info collected:
Sierra 10.12.4
21" iMac Late 2013
2.7 GHz Intel Core i5
8Gb 1600 MHz DDR3
Intel Iris Pro 1536 MB
Apple mouse
All add on Packs released so far
Uses CC, issue still happening when CC is removed.
Sierra 10.12.4
13" MacBook Air Early 2015
1.6 GHz Intel Core i5
8Gb 1600 MHz DDR3
Intel HD 6000 1536 MB
Outdoor Retreat, Spa Day, Dine Out, Vampires, Get To Work, Get Together, City Living, Perfect Patio, Cool Kitchen
Sierra 10.12.4
21" iMac Late 2015
2.8 GHz Intel Core i5
8Gb 1867 MHz DDR3
Intel Iris Pro 6200 1536 MB
All add on Packs apart from Vintage Glamour and Bowling
Sierra
13" MacBook Air Early 2014
1.4 GHz Intel Core i5
4Gb 1600 MHz DDR3
Intel HD Graphics 5000 1536 MB
Uses CC, issue still happening when CC is removed.
Sierra 10.12.4
13" MacBook Pro Early 2015
2.7 GHz Intel Core i5
8Gb 1867 MHz DDR3
Intel Iris Graphics 6100 1536 MB
Wireless mouse and trackpad
Get To Work, Get Together, City Life, Vampires, Dine Out, Spa Day, Outdoor Retreat, Vin. Glam., Romantic Garden, Kitchen Stuff, Patio Stuff
@Bluebellflora wrote:
User info collected:
Sierra 10.12.4
21" iMac Late 2013
2.7 GHz Intel Core i5
8Gb 1600 MHz DDR3
Intel Iris Pro 1536 MB
Apple mouse
All add on Packs released so far
Uses CC, issue still happening when CC is removed.
Sierra 10.12.4
13" MacBook Air Early 2015
1.6 GHz Intel Core i5
8Gb 1600 MHz DDR3
Intel HD 6000 1536 MB
Outdoor Retreat, Spa Day, Dine Out, Vampires, Get To Work, Get Together, City Living, Perfect Patio, Cool Kitchen
Sierra 10.12.4
21" iMac Late 2015
2.8 GHz Intel Core i5
8Gb 1867 MHz DDR3
Intel Iris Pro 6200 1536 MB
All add on Packs apart from Vintage Glamour and Bowling
Sierra
13" MacBook Air Early 2014
1.4 GHz Intel Core i5
4Gb 1600 MHz DDR3
Intel HD Graphics 5000 1536 MB
Uses CC, issue still happening when CC is removed.
Sierra 10.12.4
13" MacBook Pro Early 2015
2.7 GHz Intel Core i5
8Gb 1867 MHz DDR3
Intel Iris Graphics 6100 1536 MB
Wireless mouse and trackpad
Get To Work, Get Together, City Life, Vampires, Dine Out, Spa Day, Outdoor Retreat, Vin. Glam., Romantic Garden, Kitchen Stuff, Patio Stuff
May 2017 - last edited May 2017
Hello @iimlana @13Vader @eleastro @JennieMee @letterrow and anyone else encountering this issue,
EDIT: Never mind. I think we have it narrowed down for now. We'll look into it. Thanks again
This account is no longer accepting Direct Messages. If you need to send a Direct Message, please send it to TheSimsDirect. Thank you.
May 2017 - last edited May 2017
Hi @13Vader,
You can attach that file to your post here on Answers HQ (Choose File button below the post box), but as AHQ doesn't allow .ini files you would need to save the file as a text file first.
Once done you can either edit your old post or make a new one to attach the file.
Let us know if you have any other questions.
EA_Mage
Someone answered your question? Hit that 'Accept as Solution' button.
You like a post? 'XP' button is your friend.
May 2017
May 2017
Hello @iimlana
I don't think we need the additional info at this time. Thank you though .
This account is no longer accepting Direct Messages. If you need to send a Direct Message, please send it to TheSimsDirect. Thank you.
May 2017
Hello, has this been resolved because i'm also experiencing this issue and it's extremely frustrating and ruining my sims experience. Thank you.