Origin won’t open [ Edited ]

[Xizzle2005]

I’m using a MacBook to play the sims 4, but Origin won’t open at all. It will load then freeze and stop completely. It gave me an error code of 10217. 

can anyone tell me what to do?

[Bluebellflora]

@Xizzle2005 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

Please run the Origin reset tool then try again.