January 2019
I have the issue where it won't open it'll bounce once like it's opening but then it just stops, I've tried resetting, Proxy, installing the latest version of origin, and it still does the same thing.
I just bought the sims 4 3 days ago too...
Idk if it's possibly because I use el capitan or what but I can't update my mac because the other version don't support mine.
Mac Pro Early 2008
El Capitan
Please Help ;-;
January 2019
@TaylaWaylaX, there were some issues with older versions of the Mac OS last year trying to run Origin. Please try resetting Origin. Also, the below link gives more tips on how to troubleshoot Origin itself.
January 2019
Having the same problem and ResetOrigin doesn't work. Origin web is the same. Help pls
January 2019
Unchecked all proxy boxes and it worked! I have Mojave updated. Latest version. Currently downloading.
April 2019
April 2019
@abbeyf157 Have you run the Origin reset tool for macs, as suggested by Bluebellflora? If that didn't help, please provide your mac's specs, as described in this post:
May 2019
same, but instead it bounces once and closes
May 2019
Have you run the Origin reset tool?
May 2019
So I installed Origin to get the sims 4 while it's free. But when I installed it I was experiencing the same problem (I can sign in and then it stays in the same screen that @wasfrom shared above at the beginning of this post). Then I realised I had installed Origin before but uninstalled it but did run the Reset Origin tool so I did it and then it worked fine I could access the app and I was downloading the Sims 4 but then the app gave me a message above the screen that said something like 'there's an update click here to Refresh' so the app refreshed but then the same problem happened again the screen the same as the screenshot above. Again I tried to uninstall Origin run the Reset Origin tool but this time didn't work and now I don't know what to do. The Sims 4 didn't finish downloading I'm wondering if I'm gonna have to start the download from 0% again and since my internet is not very fast that's pretty tragic for me. I'm gonna list my MacBook Pro's specs below if anyone knows how to fix this and can help me out before The Sims 4 free period finishes I will appreciate it a lot .
OS X El Capitan
10.11.6
MacBook Pro (15-inch, Late 2008)
2.66 GHz Intel Core 2 Duo
4 GB 1067 MHz DDR3
NVIDIA GeForce 9400M 256 MB
Yeah it's pretty old but I think it meets the requirements suggested.
May 2019