Origin won’t download or open on MacBook

by charide_simlover
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Origin won’t download or open on MacBook

★★ Novice
Please help. Origin is not opening to download on my new Mac laptop. I just bought this Mac to play sims and it is it working. When I download it I click on the origin.dmg file and it takes me to move the origin icon into the application folder, it goes in but when I click on it, it does not open or anything. Then it will say it is impossible to run origin inside of a origin folder and says move the origin into a application folder. When I do that It just jumps up and down in the toolbar. Then it disappears. It does not open at all or even try to start up. I got to the agreement part once and then nothing happened after that. Please help.
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Accepted Solution

Re: Origin won’t download or open on MacBook

@charide_simlover

 

Yes. I think yours is a 2008 model white MacBook?


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 6 of 14 (4,772 Views)

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Re: Origin won’t download or open on MacBook

@charide_simlover

 

Please can you provide more information about your Mac. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

 

 


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 2 of 14 (4,408 Views)

Re: Origin won’t download or open on MacBook

★★ Novice
Processor : 2.1 GHz Intel Core 2 Duo
Memory : 2GB 667 MHz DDR2 SDRAM
Graphics : Intel GMA X3100 144 MB
Software: Mac OS X Lion 10.7.5 (11G63)
Message 3 of 14 (4,406 Views)

Re: Origin won’t download or open on MacBook

@charide_simlover

 

Your Mac is not powerful enough to play the Sims unfortunately and does not meet the requirements to run Origin. Origin needs OS X Mavericks 10.9 or later Frown


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 4 of 14 (4,397 Views)

Re: Origin won’t download or open on MacBook

★★ Novice
So I woulda have to get a new computer right?
Message 5 of 14 (4,395 Views)

Re: Origin won’t download or open on MacBook

@charide_simlover

 

Yes. I think yours is a 2008 model white MacBook?


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 6 of 14 (4,773 Views)

Re: Origin won’t download or open on MacBook

★★ Novice
Yes it is
Message 7 of 14 (4,391 Views)

Re: Origin won’t download or open on MacBook

@charide_simlover

 

Yes, you will need a new computer which meets the requirements for Origin and Sims. Which Sims game do you want to play?

 

Origin requirements:

 

  • macOS 10.9 Mavericks or later
  • Intel Core 2 Duo (i3 or later is preferable)

 


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 8 of 14 (4,386 Views)

Re: Origin won’t download or open on MacBook

★★ Novice
I already have sims 3 and sims 4. But I am looking to play sims 4.
Message 9 of 14 (4,378 Views)

Re: Origin won’t download or open on MacBook

@charide_simlover

 

Sims 4 requirements:

 

  • Minimum OS – Mac OS X Lion (10.7.5)
  • CPU – Intel Core 2 Duo 2.4Ghz or better
  • RAM – At least 4Gb RAM
  • Hard Drive – At least 14Gb of free space with at least 1Gb additional space for custom content
  • Video – NVIDIA GeForce 9600M GT, ATI Radeon HD 2600 Pro or better. Video RAM of 256MB or better.
  • Input – Keyboard and Mouse
  • Online Requirements: Internet Connection required for product activation

 


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 10 of 14 (4,366 Views)