Origin not working in Mac

[tponigm]

Been trying to find ways to get around the system. I’ve tried everything from re-downloading origin to downloading origin reset. I finally gave in a called technical support and they said it had something to do with the intel on my Mac. And I’m not understanding why when other people have the same thing and the other options are working for them. SOMEONE PLEASE HELP. It’s been a year and it seems like technical support isn’t doing anything to fix the problem. 

[Bluebellflora]

@tponigm 

Can you please provide more information about your specific issue, how is it not working? What is it not doing? Please can you also provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

[tponigm]

I can't get the origin log-in screen to load sometimes and when it finally let me log in a message pops up saying a error has occured.

macOS Mojave

Version 10.14.6

MacBook Air (13-inch, Early 2015)

Processor 1.6 GHz Intel Core i5

Memory 4 GB 1600 MHz DDR3

Startup Disk Macintosh HD

Graphics Intel HD Graphics 6000 1536 MB

[Bluebellflora]

@tponigm 

Thanks  Please run the Origin reset tool then try again.

[tponigm]

I’ve tried that. It doesn’t work. 

[Bluebellflora]

@tponigm

Ok. Could you start up your Mac in safe mode and see what that does - https://support.apple.com/en-us/HT201262