Re: Origin could not connect to the server, please try again in a few minutes.

by Tremayne4260
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Original Post

Origin could not connect to the server, please try again in a few minutes.

★★ Novice

I've uninstalled and reinstalled Origin two times and still this message comes up. I have a stable internet connection, no one is reporting that Origin's servers are down. When I turn off my wifi, it still won't let me log in. (And yes, I entered my email and password correctly.) Any idea why this is happening to me? I don't have a firewall.

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Re: Origin could not connect to the server, please try again in a few minutes.

@finnpoe4eva  What OS do you currently have?  Players running Yosemite have had issues with Origin over the last few weeks.  EA is aware of the issue and is working on a solution, but in the meantime, updating to High Sierra usually fixes the problem.  If your computer doesn't support HS, El Capitan should be good enough.  You can check this thread for more updates:

 

https://answers.ea.com/t5/The-Sims-Mac/Empty-Game-Library-Server-Error/m-p/6947610#M13261

 

If you don't have Yosemite, you can try running the Origin reset tool for macs:

 

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

 

Otherwise, please see the following thread for more Origin troubleshooting help:

 

https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Origin-Troubleshooting-and-Information/td-p/537165...

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 5 (510 Views)

Re: Origin could not connect to the server, please try again in a few minutes.

★★ Novice
I'm currently running High Sierra. I've also used the Origin reset tool multiple times to no effect.
Message 3 of 5 (500 Views)

Re: Origin could not connect to the server, please try again in a few minutes.

[ Edited ]

@finnpoe4eva  I just tried logging into Origin, and it worked for me, so it's not a global issue.  If the problem is your connection (whether it's unstable or has some other issue), you can try the troubleshooting steps in the last thread linked above, specifically this post:

 

https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Origin-Troubleshooting-and-Information/m-p/5371661...

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 4 of 5 (492 Views)

Re: Origin could not connect to the server, please try again in a few minutes.

Champion

@finnpoe4eva, also try moving your entire Sims 4 folder to your Desktop and try updating the game. DO NOT DELETE the Sims 4 folder. 

 

 

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