Re: Origin Update stuck at 384%

by Cinnoney
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Original Post

Origin Update stuck at 384%

★ Novice

My Sims 4 on Origin has been stuck for days on 384%.

I suspect it crashed in the first place because I had no space left on my disk, which I resolved. It's still stuck though, and no progress bar shows up, only "Details" which I can't click.

What can I do to solve this? Thanks in advance

Message 1 of 5 (332 Views)

Re: Origin Update stuck at 384%

@Cinnoney

Try the reset tool - https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 2 of 5 (311 Views)
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Re: Origin Update stuck at 384%

★ Novice

Thanks for the tip! Does this do anything to my game data?

Message 3 of 5 (284 Views)

Re: Origin Update stuck at 384%

@Cinnoney

No, it trashes all the Origin cache, preference and other library files Standard smile

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 4 of 5 (250 Views)

Re: Origin Update stuck at 384%

★ Novice

I did it and it works fine now! Thank you so much Party hat

Message 5 of 5 (215 Views)