Origin Client

[Sharnnaaa]

Every time i click on origin it says origin client needs to download something and I enter my password and it does not work! It has been like this for a week now. I can't even play my sims 4 because the message always pops up and i can't continue until the password is correct.
please help!!

[EA_Mage · Accepted solution]

Hi @Sharnnaaa,

Just checking, are you entering the password for your Mac account or Origin (you need to use Macs)? You need to be logged in with an Admin account to install the game.

If you are logged in as Admin and are using the Mac account password on that prompt, then please reset Origin: https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/

Let us know how you get on.
EA_Mage

[EA_Mage · Accepted solution]

Hi @Sharnnaaa,

Just checking, are you entering the password for your Mac account or Origin (you need to use Macs)? You need to be logged in with an Admin account to install the game.

If you are logged in as Admin and are using the Mac account password on that prompt, then please reset Origin: https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/

Let us know how you get on.
EA_Mage