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Origin Access is not available for Mac - How to buy The Sims 4

by Bluebellflora
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Accidentally bought Microsoft sims 4 on my mac

[ Edited ]
★★ Newbie

Hi! 

I don't know why but I have the microsoft version. Everytime I press on ' Buy game for Mac ' it brings me to another page that doesn't give me the option to buy it. It's driving me nuts. Have been trying to get in contact with the support all day. Only says 


SOMEONE CALL TECH SUPPORT.
Oh, right. That's us! We'll get this fixed as soon as possible.

My experience so far is really bad with Origin. So disappointed. 
Message 21 of 120 (519 Views)
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Re: Accidentally bought Microsoft sims 4 on my mac

@EmDubuc

Have you bought a subscription to Origin Access? https://answers.ea.com/t5/Technical-Issues-Mac/Origin-Access-is-not-available-for-Mac-How-to-buy-The...

The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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Message 22 of 120 (495 Views)
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Re: Accidentally bought Microsoft sims 4 on my mac

★★ Newbie

Yes I did!!!

Message 23 of 120 (491 Views)
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Re: Installation problem with The sims 4

★★ Newbie
@TerezkaM04 You downloaded origin access which is NOT available to Mac users.
Message 24 of 120 (443 Views)
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new to this, please help! <3

★★ Newbie

hi- i have purchased on origin the membership to play sims 4. when i go to my library, it says i purchased the version for windows and "click here for mac".. when i click the mac one, it says its on mac platform and the tab is "my library" instead of purchase so it just takes me back and forth. any ideas? 

Message 25 of 120 (467 Views)
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Sims 4 unable to start without activation code?

★★ Newbie

Paid for the monthly Origin membership which includes Sims 4. I downloaded sims 4 and then sims 4 legacy edition for my MacBook air; however, it says "To play, You must first activate the game on you EA account". I never got an activation code via email and when I click on game properties there is no access code. Can anybody help me get past this or find my activation code?

Message 26 of 120 (439 Views)
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Re: new to this, please help! <3

★★★★★ Apprentice
@ashleyhump It appears you're using Origin Access, which is not available on Mac. Have you bought the game outright from Origin or did you get it through Origin Access?
Message 27 of 120 (432 Views)
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Re: Accidentally bought Microsoft sims 4 on my mac

★★★★★ Apprentice
@EmDubuc Origin Access isn't available for Mac users (I don't understand why to be completely honest). You'd be best to buy it outright from Origin.
Message 28 of 120 (433 Views)
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Re: Accidentally bought Microsoft sims 4 on my mac

@EmDubuc

Merged your thread into this one. If you haven't already done so follow the instructions in the first post to actually buy the game. I've also added instructions for how to cancel the Origin Access subscription Standard smile

The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Please do not PM me unless I ask you to
Message 29 of 120 (410 Views)
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Re: new to this, please help! <3

@ashleyhump @roddawg400

Merged your post into this one. Please read the instructions in the opening post on page 1 on how to buy the game outright. There are also instructions on how to cancel your Origin Access subscription.

The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Please do not PM me unless I ask you to
Message 30 of 120 (400 Views)
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