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Re: why can't I play sims 4 after buying it

by Bluebellflora
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Original Post

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Re: game not downloaded

@ynobe28 @samantha_r998

I've merged your posts into this thread. Please see the opening post on page 1 for instructions on how to purchase the game for Mac. Origin Access is a subscription service only available for Windows users.

The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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Message 41 of 120 (321 Views)
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Re: why can't I play sims 4 after buying it

@hoelenalovessims

Please read the opening post on page one of this thread I have moved your post to.

The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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Please do not PM me unless I ask you to
Message 42 of 120 (304 Views)
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Change of platform

★ Novice

I already have the game downloaded and all but it won't launch.

Originally, it was played on a PC computer, but I had to move and now I have my Mac Laptop. I downloaded origin and all but it says that the game is purchased for a PC platform and I need to change it to a Mac platform? 

Even though I go to the website there is no such button or anything that I can use to change the platform. What do I do?

Message 43 of 120 (295 Views)
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Re: Change of platform

★★★★★ Apprentice
@guillemauxn Have you used Origin Access at any point with The Sims 4?
Message 44 of 120 (287 Views)
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I downloaded sims 4 and the play button is grey and it says I need windows

★★ Newbie

any help would be great, especially whilst in isolation 

Message 45 of 120 (310 Views)
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Re: Change of platform

★ Novice
@AriaMad2 I don't think so
Message 46 of 120 (267 Views)
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Re: Change of platform

@guillemauxn

You have already installed the game on your Mac? Or you have installed Origin on your Mac?

The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Please do not PM me unless I ask you to
Message 47 of 120 (251 Views)
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Greyed out play button

★★ Newbie

I purchase Sims 4 from origin and bought the Basic subscription; downloaded the games plus add-one but my play button is still greyed out.

Message 48 of 120 (290 Views)
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Re: I downloaded sims 4 and the play button is grey and it says I need windows

@bellnaomi @croscoe30

You both need to buy the game and not a subscription to Origin Access which is Windows only. Please see clear instructions in the opening post on the first page of this thread I have moved your posts to.

The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Please do not PM me unless I ask you to
Message 49 of 120 (267 Views)
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Re: I downloaded sims 4 and the play button is grey and it says I need windows

★★ Newbie
@Bluebellflora I already paid the $39.99 (around that price) for the game not just the subscription price. Once I downloaded the game my play button was greyed out.
Message 50 of 120 (239 Views)
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