OS X El Capitan, The Sims 4 and NVIDIA graphics cards

by Bluebellflora
Reply

Original Post

Re: [CURRENT ISSUE]OS X El Capitan, The Sims 4 and NVIDIA graphics cards

★★★ Newbie

Hi I have a problem with the Sims 4. Almost everything is blue and I don't know what to do.

 

OS X El Capitan Version 10.11.3

Intel HD Graphics 288 MB

 

Please help me!

Message 91 of 97 (1,108 Views)

Re: [CURRENT ISSUE]OS X El Capitan, The Sims 4 and NVIDIA graphics cards

@ksofieee

 

Please can you provide more information about your Mac. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 92 of 97 (1,093 Views)

Re: [CURRENT ISSUE]OS X El Capitan, The Sims 4 and NVIDIA graphics cards

★★ Novice
Hi I own a MacBook Pro mid 2012 with i7 and my software is macOS Sierra, my Sims 4 game crashes randomly and I don't know how to stop it, do you how? Please help me
Message 93 of 97 (955 Views)

Re: [CURRENT ISSUE]OS X El Capitan, The Sims 4 and NVIDIA graphics cards

★★★ Apprentice

I am also having the crash accidents on macbook pro,15 inch,mid 2011,el capitan 10.11.6 operating system.What to do?

EA Staff or Experienced Users besides Bluebell Flora.

I am so torn Frown.

Help me please. 

Message 94 of 97 (777 Views)

Re: [CURRENT ISSUE]OS X El Capitan, The Sims 4 and NVIDIA graphics cards

@pmcomp

I'll try and help even though you specifically don't want me too Tongue out

Have you tried manually updating your NVIDIA GPU as per the posted solution? That fixes the issue.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 95 of 97 (768 Views)

Re: [CURRENT ISSUE]OS X El Capitan, The Sims 4 and NVIDIA graphics cards

★★★ Newbie

I try and open my sims 4 game and it loads for a few seconds then says "The Sims 4 quit unexpectedly, Click Reopen to open the application again." My Mac is an OS X El Capitan version 10.11.16 2007

Message 96 of 97 (593 Views)

Re: [CURRENT ISSUE]OS X El Capitan, The Sims 4 and NVIDIA graphics cards

@Anadayoungan

Repair the game in Origin then try loading again.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 97 of 97 (587 Views)