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OS X El Capitan, The Sims 4 and NVIDIA graphics cards

by Bluebellflora
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OS X El Capitan, The Sims 4 and NVIDIA graphics cards

[ Edited ]

OS X El Capitan has now been officially released. The game is working great for some, however if you are experiencing a problem please feel free to post the issue here. Please make sure to include the following information:

 

  • Mac specs. (model, year, processor, RAM, graphics). You can find the information by following these instructions.
  • Have you upgraded from a previous version of OS X or did you do a clean install?
  • Which Expansion/Game/Stuff Packs do you have installed?

Any issues raised will be posted in the second post on this thread.

 

Edit 17.02.16 - Changed the thread title to reflect the NVIDIA GPU issue affecting a lot of Mac users since upgrading to El Capitan.

 


The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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Message 1 of 97 (12,232 Views)

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Re: [Mac] OS X El Capitan and The Sims 4

[ Edited ]

Reported issues:

 

Late 2012 21" iMac - Model Identifier 13,1 - Model No. A1418

Late 2012 27" iMac - Model Identifier 13,2 - Model No. A1419

Late 2013 21" iMac - Model Identifier 14,1 - Model No. A1418

Late 2012 15" MacBook Pro - Model Identifier 9,1 - Model No. A1286 (650M 512 MB)

 

NVIDIA GeForce GT 640M 512Mb

NVIDIA GeForce GT 650M 512 MB
NVIDIA GeForce GTX 660M 512 MB

NVIDIA GeForce GTX 675MX 1024 MB

NVIDIA GeForce GT 750M 1024 MB

NVIDIA GeForce GT 755M 1024 MB

 

Game crashes/freezes and graphics glitch horribly. Reported in the stickied El Capitan thread on the officials.

 

 

Edit - a possible fix may be to update your drivers manually through NVIDIA's site. I've written a guide on how to do this here - http://bluebellflora.com/manually-update-nvidia-geforce-graphics-drivers-in-os-x/ Thanks to @SimGuruModSquad over on the officials for this suggestion Standard smile

 


The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Please do not PM me unless I ask you to

View in thread

Message 2 of 97 (13,156 Views)

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Re: [Mac] OS X El Capitan and The Sims 4

[ Edited ]

Reported issues:

 

Late 2012 21" iMac - Model Identifier 13,1 - Model No. A1418

Late 2012 27" iMac - Model Identifier 13,2 - Model No. A1419

Late 2013 21" iMac - Model Identifier 14,1 - Model No. A1418

Late 2012 15" MacBook Pro - Model Identifier 9,1 - Model No. A1286 (650M 512 MB)

 

NVIDIA GeForce GT 640M 512Mb

NVIDIA GeForce GT 650M 512 MB
NVIDIA GeForce GTX 660M 512 MB

NVIDIA GeForce GTX 675MX 1024 MB

NVIDIA GeForce GT 750M 1024 MB

NVIDIA GeForce GT 755M 1024 MB

 

Game crashes/freezes and graphics glitch horribly. Reported in the stickied El Capitan thread on the officials.

 

 

Edit - a possible fix may be to update your drivers manually through NVIDIA's site. I've written a guide on how to do this here - http://bluebellflora.com/manually-update-nvidia-geforce-graphics-drivers-in-os-x/ Thanks to @SimGuruModSquad over on the officials for this suggestion Standard smile

 


The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Please do not PM me unless I ask you to
Message 2 of 97 (13,157 Views)
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Re: [Mac] OS X El Capitan and The Sims 4

★★ Newbie
Me to i have the same problem

Hey fix the problem in sim 4 in OS X El Capitan for Mac is Crashing all the Time !!!!!
Message 3 of 97 (12,176 Views)
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Re: [Mac] OS X El Capitan and The Sims 4

@MrGutke

 

Please can you confirm which Mac you have? And EPs/SPs/GPs.


The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Please do not PM me unless I ask you to
Message 4 of 97 (12,174 Views)
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Re: [Mac] OS X El Capitan and The Sims 4

★★ Novice

Origin not downloading sims 4!!
i have tried everything !
nothing worked, i got the highest laptop and most powerful macbook 2013, and a high speed internet.

PLEASE HELP 

Message 5 of 97 (12,152 Views)
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Re: [Mac] OS X El Capitan and The Sims 4

★ Novice

Sims was working till the first El Capitan OS, then i update it and never works again, i buy Sims 3 hoping that works but nothing, someone knows if origin will update or something?? Frown

 

MacBook Pro 13" Mid 2012

2.9 GHZ Intel Core i7 - 8gb RAM Mhz DDR3

Intel HD Graphics 4000 1536 MB

1TB HDD

 

 

Message 6 of 97 (12,122 Views)
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Re: [Mac] OS X El Capitan and The Sims 4

@imichelle89

 

What exactly is happening? Any error messages? How far into the loading process do you get?

 

Have you tried repairing Sims 4 in Origin (right click on the game in your Games Library and select Repair Game).

 

Have you moved your Sims 3 folder out of Documents > Electronic Arts and then tried launching the game again?


The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Please do not PM me unless I ask you to
Message 7 of 97 (12,116 Views)
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Re: [Mac] OS X El Capitan and The Sims 4

★ Novice

Unknow error on sims 3 (already moved the folder and nothing)

Sims4 blinks but doesnt work!

Message 8 of 97 (12,088 Views)
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Re: [Mac] OS X El Capitan and The Sims 4

★★★★ Newbie

I downloaded The Sims 4 on my iMac late 2013, i5, 12 gb of ram, and a nvidia geforce gt 755M 1 gb and it wont let me start the game. I don't know why, I've clearly past the recommend specs and i have OS X El Capitan v. 10.11.1 Beta (15B22c).   

Message 9 of 97 (12,081 Views)
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Re: [Mac] OS X El Capitan and The Sims 4

Hi @CHRIST911TheOne ,

 

Why haven't upgraded to the full version of El Cap.
The beta version is not supported, but the final version!

Stay healty!
Bleibt Gesund!
I don't work for EA - I'm just only help other users . Cheers Liz


Message 10 of 97 (12,070 Views)
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