Not all of my expansion packs will play

[Bellaboopoo92]

When i log into origin and look at the packs i own some say play and others say details, but have installed above. When i play sims the main screen only shows some of my game packs, even though on other computers the game will load all packs. Im on a macbook air, origin is up to date, and the computer is too. HELP!!!!

[Bluebellflora · Accepted solution]

@Bellaboopoo92

Thanks for the Mac details. You will be running the Legacy Edition as your Mac does not support Metal which is required for all packs released since Realm of Magic. This is why you cannot play Discover University and Eco Lifestyle

More info on Legacy Edition - https://answers.ea.com/t5/Technical-Issues-Mac/The-Sims-4-Legacy-Edition-thread/m-p/8420037#M22694

[Bluebellflora]

@Bellaboopoo92 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

Are you maybe running the Legacy Edition?

[Bellaboopoo92]

I've prepared my game several times. How do I know if I'm running legacy?

[Bellaboopoo92]

@Bellaboopoo92 and i don't have any cc downloaded

[Bluebellflora · Accepted solution]

@Bellaboopoo92

Thanks for the Mac details. You will be running the Legacy Edition as your Mac does not support Metal which is required for all packs released since Realm of Magic. This is why you cannot play Discover University and Eco Lifestyle

More info on Legacy Edition - https://answers.ea.com/t5/Technical-Issues-Mac/The-Sims-4-Legacy-Edition-thread/m-p/8420037#M22694