August 2020
Before I always had the gallery availible while playing, but suddenly it's gone and only the orignial-sims houses and households and things I personally have saved are availible in the gallery. I want to be able to download houses that others have created and play with that, but it's not possible. Can someone please tell me what to do? I have internet and my account is online on Origin. When I am at ea.com I can browse the gallery and save houses, but it doesn't show up in the actual game.
August 2020
Are you running the Legacy Edition? If so the gallery and all online features are not available. Please could you attach the Config.log file from your Sims 4 folder to a post here so we can see which Mac you have and the game version.