Re: New updates won't show text

by kristinskul
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New updates won't show text

★★★★★ Newbie

I just installed the new pack yesterday (interior designer pack). But it won't show any text. Same with the festival-stuff happening right now. And the likes and dislikes. I've added some screenshots to illustrate.

 

I've removed all mods and CC, installed all the latest updates (both origin, sims, and mac), and I tried repairing the game in Origin. (I've also restarted everything)

 

What´s happening? I play on a macbook air from 2018

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Accepted Solution

Re: New updates won't show text

★★★★★ Newbie

I removed the mods folder, but it didn't work. Had to reinstall, but at least it worked, and now I can play again! Thanks for your help Standard smile

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Re: New updates won't show text

@kristinskul

Did you also trash the localthumbcache.package file?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 2 of 9 (477 Views)

Re: New updates won't show text

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@Bluebellflora No, but I did now! I'll try and see. Thank you Standard smile
Message 3 of 9 (471 Views)

Re: New updates won't show text

★★★★★ Newbie
@Bluebellflora Just tried it, still doesn't work Frown
Message 4 of 9 (467 Views)

Re: New updates won't show text

@kristinskul

Hmm, maybe a mod has borked your save after the update. Did you repair the game again?

Can you move the whole Sims 4 folder to the desktop then launch the game to see if a new clean game works as expected.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 5 of 9 (455 Views)

Re: New updates won't show text

★★★★★ Newbie
@Bluebellflora That actually made it worse, wouldn't show any text at all then. I tried deleting the whole game now, and reinstalling it as I am writing this. Hopefully that will work!
Message 6 of 9 (447 Views)

Re: New updates won't show text

@kristinskul

Do you use any Mods? Moving the folder just forces the game to create a new one so none of your saves, mods, settings and cache files are loaded.

It’s possible that a game installation can corrupt when it’s patched, there’s an ongoing master thread here https://answers.ea.com/t5/Technical-Issues-Mac/-Game-Data-Incomplete-grey-llamas-red-and-white-sims-... and sometimes only an uninstall and reinstall will fix it Frown


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 7 of 9 (442 Views)

Re: New updates won't show text

★★★★★ Newbie

I removed the mods folder, but it didn't work. Had to reinstall, but at least it worked, and now I can play again! Thanks for your help Standard smile

Message 8 of 9 (435 Views)

Re: New updates won't show text

@kristinskul

What a pain but at least you’re back in your game Standard smile

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
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