October 2019
I am over the moon upset right now. Recently The Sims 4/EA announced that they will no longer be supporting Sims on MacOS. I happen to have a MacBook Air and I just went to play, but I can't. They told me ot turn off my automatic updates, and I did. But this is a required update to even open the game. I bought the game for $70.00 (Canadian dollars) and I also happen to own every single expansion, stuff, and game pack...... I have spent SO MUCH MONEy on this game over the last few years. and now I can't play. I am so upset and I feel like crying. I need an explanation on why there is no more support, and why this update is so mandatory???? I am very very upset with Sims and EA right now, actually scratch that, I'm disgusted. I have given over $800 Canadian dollars to this company, and out of the blue, my gaming system is not longer supported. Being upset is an understatement.
October 2019
I am a Mac user too! I just did the update yesterday, and I went to play sims and it lost all my progress. I am struggling with figuring out how to reset this. I have nothing in my saves folder either! Ah! I am beyond upset!
October 2019 - last edited October 2019
HI there! Which OS are you running? Sims 4 will still run on Mac, it isn't being phased out at all. It still runs for me though I haven't updated to the new OS yet till the bugs are ironed out. There are some compatibility issues at the moment with the release of MacOS Catalina and older versions of MacOS like Lion for example. This is due to Apple changing their OS to stop support for 32bit applications. The Sims 4 is a 64bit program (according to my Macs settings) but some of its components are having compatibility issues.
Are you running Mac OS Lion by chance? What year model is your Mac?
Edit: If you are affected by the change to a fully compatible 64bit Sims 4 application, there WILL be a Legacy Edition for users who run MacOS Lion. The Legacy Edition will still be compatible with 32bit systems. Here is a link to more details on that: https://answers.ea.com/t5/Technical-Issues-Mac/The-Sims-4-Update-on-Supported-Systems/m-p/7677539#M1...
October 2019
October 2019
Thank you! I learned that the Sims 4 will NOT play on Catalina whatsoever. So, I am currently in the process of downgrading back to Mojave. I updated the Sims as it always does, and went to play and it lost all my saves. I went to my saves folder and it’s empty. So, when I contacted EA support, he told me to update the OS on Mac. Well, here I am and it doesn’t work. I’m pretty sure I lost my whole community, houses, family and progress.
October 2019
The Sims 4 does absolutely work in Catalina, you just need to do the following to stop it glitching out:
Error message - Unable to start: The Sims 4 is already running
Game very laggy/game freezing and cursor beach balling:
June 2020
June 2020
June 2020