Re: My sims game won't repair

by Lavieflavin
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Accepted Solution

My sims game won't repair

★ Novice

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? Svenska
How often does the bug occur? Every time (100%)
What is your current game version number? Dont know
What expansions, game packs, and stuff packs do you have installed? Only base game
Steps: How can we find the bug ourselves? I dont know
What happens when the bug occurs? Nothing happens
What do you expect to see? Game repair
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Uninstalled the game

Hi 

I deleted the sims application from my mac a few weeks ago and now I want to re-install it. When I go to origin it either tells me the game is preparing and nothing is happening, or it says the game is repairing, and still nothing is happening. I have tried deleting and re-downloading origin, restarting the app and my mac, and cancelling the preparing/installing and starting it again. It stays on 0% progress. I read that I should remove my sims 4 folder from the electronic arts folder so I did (I put it on my desktop instead) but it made no difference. The game is not anywhere on my mac, so Im guessing I need to reinstall it, but I don't know how since these are the only options I get up from origin. Would really appreciate if someone had some tips or solution, thanks! 

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Accepted Solution

Re: My sims game won't repair

@Lavieflavin 

 

Please run the Origin reset tool then try again.


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -

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Message 2 of 3 (398 Views)

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Re: My sims game won't repair

@Lavieflavin 

 

Please run the Origin reset tool then try again.


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 2 of 3 (399 Views)

Re: My sims game won't repair

★ Novice
@Bluebellflora Thank you so much, it worked!
Message 3 of 3 (349 Views)