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My sims 4 game won't open

by puppydawg05
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Original Post

My sims 4 game won't open

★ Novice

I just updated the new patch for the sims 4 and now my game will not open it says it is already running and gives me this code

 

[ed35e0ea:29f00e76:00000000:18a1dd51]

 

I've restarted my computer and repaired it in origin and it hasn't worked. I don't have any mods either.

Message 1 of 5 (297 Views)

Re: My sims 4 game won't open

@puppydawg05

Please go into your Documents > Electronic Arts folder and move the Sims 4 folder to the desktop then relaunch the game.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
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Message 2 of 5 (259 Views)

Re: My sims 4 game won't open

★★★ Newbie
@Bluebellflora No luck Frown It's still giving the same error.
Message 3 of 5 (250 Views)

Re: My sims 4 game won't open

[ Edited ]
★ Novice

@Bluebellflora I did what you said but it still gives me the same thing

Message 4 of 5 (244 Views)

Re: My sims 4 game won't open

@puppydawg05

Can you try this suggestion - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 5 of 5 (201 Views)
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