My Sims 4 game on MacOS Sierra won't save

[andrewjpanda]

I recently downloaded Sims 4 from my Origin account onto my MacBook Air. I usually play Sims 4 on my HP laptop but I decided to put Sims 4 on my MacBook since I am currently traveling and didn't want to bring two computers. I started a game before my trip and had been saving it multiple times. I go to play it on my trip last night and there was no previous saved game. I ended up starting a new game last night and saved again. I go to play this morning and the same issue occurs: there is no saved game. All of my downloadable content packs that I own are all downloaded and working properly and I'm having no issue with gameplay whatsoever. The only issue is that my game won't save. I don't get an error code and it says the game has saved so I'm a bit confused and don't really want to play if I know I won't be able to save it. Please help. 

[andrewjpanda · Accepted solution]

I figured it out!! My Sims 4 folder was put in the iCloud Drive and not physically on the computer. I downloaded the folder and reopened Sims 4 and my previous saves were loaded!

[andrewjpanda · Accepted solution]

I figured it out!! My Sims 4 folder was put in the iCloud Drive and not physically on the computer. I downloaded the folder and reopened Sims 4 and my previous saves were loaded!

[StellaRoze12]

My sims was in electronic arts. I still haven't fixed.

[Bluebellflora]

@StellaRoze12

What exact issue are you having? Could you please click on your Sims 4 folder in the Electronic Arts folder then go to File > Get Info. In the info window that pops up please copy and paste the file path of your Sims 4 folder under the General > Where section in a post here.

[Signesms]

So, I am having the same problem.. Where could you see that it was in iCloud Drive instead of on the computer?...

[Bluebellflora]

@Signesms

Click once on the Sims 4 folder to select it then go to File > Get Info. In the window that opens look under the General > Where section for the file path.

Or you could check your iCloud settings in System Preferences to see if you have iCloud set to store your Documents folder in the cloud.

[sierrastorm1995]

How do you download the file?

[Bluebellflora]

@sierrastorm1995

https://support.apple.com/en-gb/HT206985

Scroll to the bottom Turn off Desktop and Documents

[caspert86]

i still dont get a option to download?

[yasi1234567890x]

I am having the same problem and have been going back and forth trying to figure it out. My folder is in my icloud Drive and the file path is iCloud Drive - Documents - Electronic Arts.

I don't know how to download the file like suggested and am really stuck!