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My Sims 4 Game Won't Load

by wisconsinpro
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My Sims 4 Game Won't Load

★★★ Novice

So recently, I tried to open The Sims 4 on my computer, but it didn't work. I pressed play, and then the screen turned black for a second, and then it quit. Right before the screen turns black, you can see some kind of window opening up that isn't there when the screen goes back to normal. I've tried reinstalling Origin countless times and taking out my CC, but nothing works. Does anyone have any insight as to how I can fix this? (If it's useful, I'm on a Mac.)

 

Thanks!

Message 1 of 4 (167 Views)
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Re: My Sims 4 Game Won't Load

@wisconsinpro

Could you disable Origin in-game. If it still won’t work run the Origin reset tool then try to launch the game https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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Message 2 of 4 (138 Views)
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Re: My Sims 4 Game Won't Load

★★★ Novice
What if I don't have the ResetOrigin.zip in my downloads?
Message 3 of 4 (131 Views)
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Re: My Sims 4 Game Won't Load

@wisconsinpro

Sorry for the late reply, hectic RL.

Did you manage to successfully download and run the reset tool?


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 4 of 4 (88 Views)
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