Re: My Game won't update to 12.7

by crinrict
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Original Post

My Game won't update to 12.7

★★★ Newbie

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.69.57.1620
What expansions, game packs, and stuff packs do you have installed? City Living Seasons Toddlers Stuff Fitness Stuff dine out
Steps: How can we find the bug ourselves? n/a
What happens when the bug occurs? n/a
What do you expect to see? New update
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

I cannot get the update to take on my computer. It says that my game is up-to-date but I don’t have any of the new features. on my MAC. 

Message 1 of 4 (256 Views)

Re: My Game won't update to 12.7

★ Pro
@JadeColeman7 You mean no new skin tones/sliders? Have you tried repairing your game?
Message 2 of 4 (244 Views)

Re: My Game won't update to 12.7

★★★ Newbie

@kusurusu Yes, none of the new update Skintones/slides etc.  I've tried to repair it. I've uninstalled it. IDK what I'm doing wrong.

Message 3 of 4 (241 Views)

Re: My Game won't update to 12.7

Hero
@JadeColeman7 You're using the legacy edition of the game. While the game does update, you don't actually get any updates anymore. The legacy edition on the status a while ago (> 1 year).

Moving this to the mac forum.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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