My Electronic Arts folder is now a file

by sophialekeufack
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My Electronic Arts folder is now a file

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★★ Novice

So whenever I have been clicking on my game recently it's been saying "The sims 4 is still running." I've been trying to follow this solution I found but it requires me to move my Sims 4 folder to my desktop so when I launch the game it creates a new one, then I can transfer my saves into the new folder. But I realized my Electronic Arts folder is a file with an arrow on the bottom left corner. At this point, I don't even care if I have to lose my saves, I just want to be able to play the game.

 

Here are my specs:

 

  • Model Name: MacBook Pro
  • Model Identifier: MacBookPro17,1
  • Chip: Apple M1
  • Total Number of Cores: 8 (4 performance and 4 efficiency)
  • Memory: 8 GB

 

  • Are you attempting to play the normal version of the game or the Legacy Edition? - Normal Version
  • Are you running any antivirus? - No
  • Have you tried to repair the game in Origin? - Yes, didn't work
  • Do you use CC/Mods? - I do use CC/Mods but I took them out and it didn't work

 

 

 

Message 1 of 11 (859 Views)

Accepted Solution

Re: My Electronic Arts folder is now a file

@sophialekeufack 

 

Thanks Standard smile Can. you move the Electronic Arts folder that is in Documents - Sophia's MacBook Pro so it is directly in Documents?


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -

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Message 6 of 11 (804 Views)

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Re: My Electronic Arts folder is now a file

@sophialekeufack

A file/folder with an arrow in the corner means it's an alias/shortcut. Have you created a symlink to store your Sims 4 on an external drive?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 2 of 11 (846 Views)

Re: My Electronic Arts folder is now a file

★★ Novice

On my old laptop I did, but I never created a symlink on this current computer. Could this be because of iCloud drive?

Message 3 of 11 (839 Views)

Re: My Electronic Arts folder is now a file

@sophialekeufack 

 

Yeah, that was going to be my second question Standard smile

 

Please open Terminal and copy and paste the following command then hit Enter/Return:

 

find ~ -type d -name "*Electronic Arts*" 2>/dev/null

After a little while it will return the results of the search. Please copy and paste the results in a post here.


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 4 of 11 (825 Views)

Re: My Electronic Arts folder is now a file

★★ Novice

/Users/sophialekeufack/Library/Application Support/Electronic Arts

/Users/sophialekeufack/Documents/Documents - Sophia’s MacBook Pro Football/Electronic Arts

sophialekeufack@Sophias-MacBook-Pro ~ % 

Message 5 of 11 (816 Views)

Re: My Electronic Arts folder is now a file

@sophialekeufack 

 

Thanks Standard smile Can. you move the Electronic Arts folder that is in Documents - Sophia's MacBook Pro so it is directly in Documents?


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 6 of 11 (805 Views)

Re: My Electronic Arts folder is now a file

★★ Novice

I can move it to be directly in the documents folder. It's asking "An older item named “Electronic Arts” already exists in this location. Do you want to replace it with the newer one you’re moving?" Should I click replace?

Message 7 of 11 (799 Views)

Re: My Electronic Arts folder is now a file

@sophialekeufack

If you click replace you will lose the contents of the original folder. Rename it then move the one I referenced directly into the Documents folder.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 8 of 11 (786 Views)

Re: My Electronic Arts folder is now a file

★★ Novice

Okay, I renamed the file and moved the EA folder to the Documents folder.

Message 9 of 11 (782 Views)

Re: My Electronic Arts folder is now a file

★★ Novice

It worked! Thank you very much you have no idea how much you saved my game!

Message 10 of 11 (757 Views)