April 2021 - last edited a month ago
ISSUE
Saves
One minute your game is working fine. The next you go to play and the Load Game button has disappeared, there seems to be no way to play an existing save.
CC/Mods
Newly added CC/Mods do not show up in your game despite being properly installed (for help with installing 3rd party content see here) or CC randomly starts disappearing from your game.
Library items
Saving Lots, Rooms and Households to your in-game Library doesn't work
CAUSE
Most likely the internal storage on your Mac is too full and iCloud is pushing any newly added files to your Documents folder in the cloud. This can happen at anytime. You can check the storage level by clicking on the Apple in the top left corner of the menu bar then About This Mac, then the Storage tab.
By default, the game stores your Saves, Mods, Tray (where your Library items are saved) and all your user game data in a folder called The Sims 4 in Documents > Electronic Arts. If there is no Sims 4 folder in this location the game will recreate a new one each time it is launched. If you have iCloud Drive enabled and set to store your Desktop & Documents folder in the cloud it may be moving your existing Sims 4 folder to the cloud, hence the need to create a new Sims 4 folder every time you launch the game. You can check the status of various files and folders, and what the little cloud icons mean, here.
FIX
Apple explain here what the status of the little cloud icons mean.
If you're feeling brave you could consider creating a symlink and storing your Sims 4 folder on an external drive. Or maybe change your Origin Games Library location to an external Drive.
October 2018
Hello, I've had The Sims 4 on my mac for a while now but something has bothered me since the installation, the EA folder with all my saves etc is in my iCloud Documents folder, this is useful for transferring data to my PC but it's irritating as it makes the game take absolutely ages to start up (I'm guessing this is the issue) plus it would just be more convenient to have the folder actually on my Mac, if anyone could help me moving the location I'd appreciate it.
October 2018
You need to change your preferences in System Preferences to save your game to your Documents folder located on your hard drive. I turned off saving to iCloud and everything now saves correctly to my Mac's hard drive. Once you change this, start up your game and allow a new Sims 4 folder to generate on your hard drive and then you can move your saved games from the Cloud to your computer. And yes, saving to the Cloud or another hard drive does slow down the response time of the game and can cause problems like corrupted game files much faster than if it is saved on your computer directly.
August 2019
Hi.
So I recently downloaded TS4 on my Mac and downloaded a few mods and CCs. When I go to play all of the mods show up under Custom Content along with the CCs. I am confused as to how I am able to fix this issue. I did not mess with the downloading process, simply moved the files via Documents > Electronic Arts > The Sims 4 > Mods. I am super eager to play with mods, however, none of them are showing up under the correct list.
How can I fix this?
August 2019
Your screenshot only shows that there is nothing under Script mods so we can assume that they will be under normal mods. For help on how to use them in the game contact the author.
August 2019
Please could you click on your Mods folder once to select it then go to File > Get Info. Under the General > Where section near the top of the info window please copy and paste the location of your Mods folder here.
August 2019
August 2019
August 2019
You will see normal mods under Custom Content. Script mods are easy to recognize because the file name ends in .ts4script where CC and normal mods ends in .package.
August 2019