[MAC] downloaded but will not play [ Edited ]

[hrsilverman]

Downloaded El Capitan and Sims 4. Sims 4 is in my games but grayed out as is the play button. I have a 2008 MacBook Pro.

[Bluebellflora · Accepted solution]

@hrsilverman

Sounds like your Mac isn't compatible. Did you check the minimum system requirements before purchasing the game?

• Minimum OS – Mac OS X Lion (10.7.5)
• CPU – Intel Core 2 Duo 2.4Ghz or better
• RAM – At least 4Gb RAM
• Hard Drive – At least 10Gb of free space with at least 1Gb additional space for custom content
• Video – NVIDIA GeForce 9600M GT, ATI Radeon HD 2600 Pro or better. Video RAM (VRAM) of 256 MB or better
• Input – Keyboard and Mouse
• Online Requirements: Internet Connection required for product activation

[Bluebellflora · Accepted solution]

@hrsilverman

Sounds like your Mac isn't compatible. Did you check the minimum system requirements before purchasing the game?

• Minimum OS – Mac OS X Lion (10.7.5)
• CPU – Intel Core 2 Duo 2.4Ghz or better
• RAM – At least 4Gb RAM
• Hard Drive – At least 10Gb of free space with at least 1Gb additional space for custom content
• Video – NVIDIA GeForce 9600M GT, ATI Radeon HD 2600 Pro or better. Video RAM (VRAM) of 256 MB or better
• Input – Keyboard and Mouse
• Online Requirements: Internet Connection required for product activation