[MAC] Trying to open sims 4 and it says 'application not responding' [ Edited ]

[elyssematthias]

I have had sims 4 for mac for a while and had no problems at all. I used to play using os x mountain lion and it ran fine but recently after downloading OS X yosemite 10.10.3 it won't allow me to open sims 4 and doesn't even let me on the game launcher. it keeps saying 'application not responding' and then i send a report to apple and repeat the process. I have a few towns in process and I really would like to continue playing them if at all possible. 

[Bluebellflora · Accepted solution]

@elyssematthias

Can you right click on the game in your Origin games library and select Repair Game.

Let me know if that works.

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- I am not affiliated with EA in anyway, shape or form. I'm just a long time Mac user who's been Simming since the beginning -

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- The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -

[Bluebellflora]

@elyssematthias

What Mac do you have?

Are you using CC/Mods? 

Can you move your Sims 4 folder out onto your desktop and try a clean game, see if that works? Documents > Electronic Arts > The Sims 4

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- I am not affiliated with EA in anyway, shape or form. I'm just a long time Mac user who's been Simming since the beginning -

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- The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -

[elyssematthias]

@Bluebellflora

i have a macbok pro '12 13.3inch, i'm using no mods or cc and i've moved the folder to my desktop but i'm not sure what to do after that.

[Bluebellflora]

@elyssematthias

Try loading your game now you've moved the folder out

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- I am not affiliated with EA in anyway, shape or form. I'm just a long time Mac user who's been Simming since the beginning -

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- The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -

[elyssematthias]

It still says 'application not responding' and nothing has changed.  @Bluebellflora

[Bluebellflora · Accepted solution]

@elyssematthias

Can you right click on the game in your Origin games library and select Repair Game.

Let me know if that works.

---

- I am not affiliated with EA in anyway, shape or form. I'm just a long time Mac user who's been Simming since the beginning -

---

- The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -

[elyssematthias]

yes it works thank you so much!

[Abbey-mai12]

 i done that and it has been installing for 4 months now and still not working

[Bluebellflora]

@Abbey-mai12

4 months?? Can you be a little more specific please? Have you run the Origin reset tool and tried again?

[pinkpants2006]

I've had the same problem and none of these solutions are working.