[MAC] The game froze [ Edited ]

[gueralauren765]

my sims 4 game has been frozen for over a week now and i have no idea how to fix it. I was trying to save and exit because i was trying to get my sims to eat but it kept on canceling the action, so now its stuck on saving.

[burin077 · Accepted solution]

Try this then:

Go to the Apple icon in the upper-left.

Select the option Force Close...

See if Sims 4 is there, if it is, end it.

If all else fails, you can also restart the computer, as that will end all currently running programs on a Mac system.

Hope that helps,

- B

[burin077]

If it's stuck on saving, you'll likely have to end The Sims 4 task in the Task Manager.

1: Right-Click the Task Bar in Windows at the bottom of your screen, select Start Task Manager.

2: Go to the Processes tab.
3: Look for the process TS4.exe, right-click it, and select "End Process."

Be warned, this will not save your game, but it will shut down Sims 4 so you can start it again.

Hope this helps,

- B

[gueralauren765]

I have it on a mac

[burin077 · Accepted solution]

Try this then:

Go to the Apple icon in the upper-left.

Select the option Force Close...

See if Sims 4 is there, if it is, end it.

If all else fails, you can also restart the computer, as that will end all currently running programs on a Mac system.

Hope that helps,

- B

[geannieyang]

my game is frozen on the saving screen and i can’t press anything? help

[nancyissolame]

I had the same problem im so dumb I love you thank you

[nerdfashion]

Hehehe I'm so stupid I'm probably the most tech-savvy girl in my class and I totally forgot about that!