May 2015 - last edited May 2015 by crinrict
I downloaded sims 4 on my mac. I go to press play and the orange button won't let me click it. Nothing comes up, it just won't let me click it. Also it won't let me send a email verification email.
May 2015
May 2015
Try reinstalling Origin.
- Make sure you are in Finder then click Go in the menu bar. Hold down Alt and the hidden Library folder will show up. Click on the Library folder.
- You now need to check in the following folders for any Origin files and folders:
Application Support (Origin)
Caches (Origin, com.ea.Origin)
Preferences (com.ea.Origin.plist)
Saved Application state (com.ea.Origin.savedState)
Open a Finder window and click on your Macintosh HD in the left hand section under Devices (if it's not there click on Finder in the menu bar then Preferences. Select the Sidebar tab and make sure Hard Disks is ticked under Devices), open Library, then delete the Origin folder.
After you've trashed them, empty the trash then restart your Mac. Then redownload and reinstall Origin.
Also try repairing your permissions. You can find this:
Open Disk Utility and Repair Permissions - Applications > Utilities > Disk Utility
April 2016
Where is the 'Go' folder? I can't find it in the menu bar whenever i go to finder?
January 2019
I have the exact same problem
January 2019
@annakunka, have you tried to repair Origin? The link with instructions is attached below.
March 2021
March 2021 - last edited March 2021
@llaauramariie
This is a two year old thread. Please start a new thread detailing exactly which Mac you have, which version of macOS you are running and in detail, the issue you are having.
(Locking this one so it can't be resurrected again)