[MAC] Sims 4 stuck on eternal loading screen after hitting play

by frankie2j9189
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Original Post

[MAC] Sims 4 stuck on eternal loading screen after hitting play

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★★ Novice

A few days ago I played Sims 4 with my custom content and it was fine. Then today, I went CC shopping for Disney CC and when I opened Origin it needed a update. I updated it and put all my CC in my mods folder like usual. When I clicked play it said ERROR: Missing or Damaged data has been removed please try reinstalling. I read some other forums and found out one of my CC was doing it, so I removed all and clicked play and it was fine, I got onto the main screen ok! I eventually found the broken CC and removed it and put my others back. Now when I clicked play, it showed all the Maxis stuff and turned to TheSims4 words, after a few minutes the rainbow wheel appeared and it just stayed like that, I waited 30 mins and it was still stuck. I quit Sims and Origin and restarted my laptop. I tried 3 more times and all failed! PLEASE help! 

 

PS: I hope someone knows a way without removing my CC because I NEED IT!!!

 

Yours,

SinfulnessSimmer

Angry Devil Shocked Frown

Message 1 of 7 (3,938 Views)

Re: [MAC] Sims 4 stuck on eternal loading screen after hitting play

Hero

Are you on a mac as the title suggests ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 7 (3,928 Views)

Re: [MAC] Sims 4 stuck on eternal loading screen after hitting play

★★ Novice

Yes I am

 

 

Message 3 of 7 (3,921 Views)

Re: [MAC] Sims 4 stuck on eternal loading screen after hitting play

Hero

Sometimes the titles auto-fill so I wasn't sure.

 

@frankie2j9189

 

Moved your thread to the mac forum

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 7 (3,913 Views)

Re: [MAC] Sims 4 stuck on eternal loading screen after hitting play

@frankie2j9189

 

Have you tried repairing the game? Right click on it in your Origin games library and select Repair Game.


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Please do not PM me unless I ask you to, I won't reply
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Message 5 of 7 (3,907 Views)

Re: [MAC] Sims 4 stuck on eternal loading screen after hitting play

★★★ Newbie

But it doesn't say "repair game" it is faded out. I have tried resetting my game but it doesn't work. I have deleted EVERYTHING in my mods folder and it still doesn't work.

Message 6 of 7 (2,867 Views)

Re: [MAC] Sims 4 stuck on eternal loading screen after hitting play

@court24seven

Run the Origin reset tool - https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/

The move your Sims 4 folder from Documents > Electronic Arts to the desktop and try to load the game.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 7 of 7 (2,848 Views)